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Jacaranda Nairobi Hotel

3.5 star property
Family-friendly 3.5-star hotel near Arboretum

Choose dates to view prices

Photo gallery for Jacaranda Nairobi Hotel

A swimming pool with lounge chairs and umbrellas, surrounded by buildings and trees.
A courtyard with a building on one side, trees, and outdoor seating areas.
Interior entrance
A restaurant with wooden ceiling beams, tables set with white tablecloths, and wicker chairs.
A gym with treadmills lined up along a wall with windows, a television mounted on the wall, and exercise equipment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Woodvale Grove, Westlands, Nairobi, 00800
  • Place, Sarit Centre
    ‪3 min walk‬
  • Place, Westgate Shopping Mall
    ‪12 min walk‬
  • Place, University of Nairobi
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a lamp, a chair, and a small table.

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two single beds, a bedside table with a lamp, a telephone, and a small drawer.

Twin Room

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, and a door.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Nairobi

Highridge stay.Within a 15-minute walk of this Highridge hotel, you'll find Sarit Centre and Westgate Shopping Mall. Nairobi National Museum and University of Nairobi are also within 2 miles (3 km).

What's nearby

  • Sarit Centre - 3 min walk - 0.3 km
  • Oshwal Religious Centre - 7 min walk - 0.6 km
  • Westgate Shopping Mall - 12 min walk - 1.0 km
  • University of Nairobi - 2 min drive - 1.9 km
  • Nairobi National Museum - 2 min drive - 1.9 km

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 32 min drive

Restaurants

  • ‪Bar'dayez Bistro - ‬4 min walk
  • ‪68 Library - ‬3 min walk
  • ‪Brew Bistro & Lounge - ‬3 min walk
  • ‪Chicken Inn - ‬4 min walk
  • ‪Ciel - ‬3 min walk

About this property

Jacaranda Nairobi Hotel

Family-friendly 3.5-star hotel near Arboretum
Jacaranda Nairobi Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the family-friendly Jacaranda Nairobi Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 128 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1964
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Jacaranda Nairobi Hotel offers 128 accommodations with minibars and safes. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Daily buffet breakfast for a fee
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  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
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The price is CA $139
CA $171 total
includes taxes & fees
Jul 31 - Aug 1
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 5 and June 6.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi

Frequently asked questions

How close is Jacaranda Nairobi Hotel to the airport?

Jacaranda Nairobi Hotel is 5 mi (19-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Jacaranda Nairobi Hotel?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Jacaranda Nairobi Hotel on Jul 20, 2026 start from CA $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jacaranda Nairobi Hotel have an airport shuttle?

Airport shuttle services are not available at Jacaranda Nairobi Hotel.

Does Jacaranda Nairobi Hotel offer free breakfast?

Jacaranda Nairobi Hotel does not offer free breakfast.

Is there a casino at Jacaranda Nairobi Hotel?

No, there is no casino at this hotel, but Lucky 8 Casino (8-min drive) is nearby.

What time is check-in at Jacaranda Nairobi Hotel?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Jacaranda Nairobi Hotel?

This hotel offers free self parking.

Does Jacaranda Nairobi Hotel have a pool?

Jacaranda Nairobi Hotel features an outdoor pool and a children's pool.

Does Jacaranda Nairobi Hotel have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, brunch, and happy hour.

Does Jacaranda Nairobi Hotel have a spa?

This hotel has a spa, which features body treatments, hot stone massages, and aromatherapy.

How close is Jacaranda Nairobi Hotel to downtown Nairobi?

Jacaranda Nairobi Hotel is 2.3 mi away from Nairobi.

Jacaranda Nairobi Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 161 reviews
Rating 8 - Good. 76 out of 161 reviews
Rating 6 - Okay. 23 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, and great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, incredible location, hotel grounds very well kempt and comfortable. Will book again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for a short stay in nairobi. The price was good and location unbeatable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in the City

Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly helpful staff, very clean room, no air con. Enjoyed my stay good value.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for location and faciltities. Great gym, spa and pool, and good selection for breakfast. Great to have a green space, and quiet pieve of nature in the heart of nairobi.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

LEWIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for my needs. Screens on windows might help keep mosquitoes away.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Imad

Liked: Cleanliness, staff & service
Very convenient location. Friendly staff. Property needs renovation.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome in the k heart of Nairobi

Welcoming, efficient and friendly. Amazing location.
Stayed 1 night in Mar 2023
Verified

8/10 Good

JALAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warmth in the heart of Nairobi

Ideal location. Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi convenient oasis

Decent rooms. OK TV channels. NICE gym. Great pool (gets a lot of local school swimming classes.) Super outside areas .. you're in your own beautiful garden within the city. Walk across the street to Sangrit Mall. Quick travel from airport and into West Nairobi via freeway. Good food and prices. Room price can't be beat compared to other similar options
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Keeley

Liked: Cleanliness, staff & service
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
Stayed 8 nights in Jul 2023
Verified

4/10 Poor

H.

Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor. Staff are friendly and it’s across the street from a nice mall.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig gode faciliteter - trænningscenter spa og fantastisk cafe i dejlig have omgivelser hvor man kunne sidde og arbejde Jeg kommer bestemt tilbage næste gang jeg skal til nairobi
Stayed 4 nights in Jan 2024
Verified

8/10 Good

LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms needs updating. The bath tub had cracked tiles etc. Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

BRUNO

Disliked: Staff & service, property conditions & facilities, room comfort

Poor value for the money

Old, dark, poor internet, mosquitoes in the room.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naast Sarit Centre shopping mall en heel goede spa + groot zwembad. Inrichting is een beetje oubollig maar prima hotel verder en centraal gelegen in Westlands.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

JuhaNopia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, friendly staff, and convenient location!
Stayed 6 nights in Nov 2019