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La Maison Royale

4.0 star property
4-star family-friendly hotel near United Nations Office at Nairobi, connected to a shopping center

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Photo gallery for La Maison Royale

Free self parking
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; French cuisine
Children's play area - outdoor
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Explore the area

View in a map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, University of Nairobi
    ‪15 min walk‬
  • Place, The Aga Khan University Hospital
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Queen Room

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Nairobi

Westlands stay.Within a 15-minute walk of this Westlands hotel, you'll find Oshwal Religious Centre and Sarit Centre. Nairobi National Museum and Westgate Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • University of Nairobi - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 4 min drive - 2.2 km
  • Kenyatta International Convention Centre - 4 min drive - 3.7 km
  • United Nations Office at Nairobi - 8 min drive - 4.8 km

Getting around

  • Nairobi Station - 20 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive

Restaurants

  • ‪Jenga Jungle - ‬3 min walk
  • ‪Java Express - M.p Shah - ‬9 min walk
  • ‪Open House Restaurant - ‬6 min walk
  • ‪Nana Swahili Restaurant - ‬6 min walk
  • ‪Maharaja Restaurant Nairobi - ‬8 min walk

About this property

La Maison Royale

4-star family-friendly hotel near United Nations Office at Nairobi, connected to a shopping center
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, a meeting room, and limo/town car service. A 24-hour health club, spa services, and a terrace are also featured at the family-friendly La Maison Royale. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 28 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
La Maison Royale offers 28 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's club
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

Property is also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

La Maison Royale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 394 reviews
Rating 8 - Good. 162 out of 394 reviews
Rating 6 - Okay. 64 out of 394 reviews
Rating 4 - Poor. 31 out of 394 reviews
Rating 2 - Terrible. 15 out of 394 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trenton

Liked: Room comfort
Disliked: Property conditions & facilities
A perfectly pleasant three-star hotel in a comfortable neighborhood. Close to friendly night life and shopping
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Stayed 3 nights in Jun 2025

10/10 Excellent

Vanessa

Stayed 1 night in Jun 2025

10/10 Excellent

Wyllys

Stayed 1 night in Jun 2025

6/10 Okay

Kraft Surgicals, Mumbai

Business traveller, Travelled with group
Disliked: Amenities
washroom they don't clean ofently
Stayed 9 nights in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Management need to work on cleanliness, faucet was broken in the shower room, sink drainage is slow, no enough toiletries for 2 adults. Front desk customer service were professional!
Stayed 1 night in Apr 2025

8/10 Good

Tobias

Stayed 2 nights in Apr 2025

6/10 Okay

Menuka

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, welcoming and friendly, I liked the fact that there is a restaurant on the premises. The location gave me easy access to other business in the area.
Stayed 1 night in Mar 2025

4/10 Poor

CONOR

Disliked: Property conditions & facilities, room comfort

Disappointing stay

This hotel, despite good friendly front of house staff is definitely past it's former glory. Despote some positives, just too many issues across several areas: service, billing, room facilties, cleanliness, poor maintenance and general aire of needing a refurbishment.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, room comfort

My comments about the people.

It has everything I was looking for. It is not a 5 star. I stayed 3 times within 2 week period so I must say it is acceptable to me. I had 3 separate rooms. Staffs are very polite and caring. They came to replace my converter and my safe. Overall. Uber can tale you every where from this hotel.
Stayed 3 nights in Mar 2025

4/10 Poor

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Clyde

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

6/10 Okay

Ratna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can you check I paid breakfast cost ksh6k I thought it was inclusive in my rate Please let me know
Stayed 2 nights in Mar 2025

2/10 Terrible

Hillary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a face lift and a decor upgrade.
Stayed 3 nights in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

kelvin

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Johan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Rafiullah

Liked: Cleanliness, staff & service, property conditions & facilities
The best place with great hospitality. The only issue is with limited open area
Stayed 3 nights in Jan 2025

8/10 Good

s

Stayed 1 night in Jan 2025

2/10 Terrible

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst customer service possible

I stay at this hotel about 20 nights a year. This will be the last time. I accidentally booked the wrong night. Any decent hotel would credit that night to the next stay. But not here. I have been told by the staff I stay here more than any other customer. No free breakfast EVER no aporeciation of any kind. So they kept my money and not only that but I needed a lays checkout snd they refused that as well. I calculate I spend over $2000 USD per year here. It is not the nicest hotel in Nairobi, but it is ok. The restaurant is really bad. Do not get the buffet breakfast. It is not good. I have stayed here a lot so it is clearly in my opinion a good price for the experience. Until you need someone in their hidden management group to take care of a problem. I give it the worst rating possible due to the extreamly poor management. Not due to the staff. They try hard and apologize for their idiot bosses. But those bosses are never willing to talk to a customer. And again I am their most frequent customer. So I’m sure if anything ever goes wrong with your trip they will not help you an any way. Also be sure to book here with Hotels.com if you come it is about 30% less than booking direct. Have a nice time in Kenya. But if you might want to try a different hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, room service was excellent, dining options convenient,open 24 hours. Great location, close to malls, easy to get transportation to get around. The size of the room was okay for the price. I did not like the fact that they did not have a smart tv in my room, the gym looked crammed , not enough space between the machines. Otherwise, I would recommend the property. Special thanks to all the staff who served me.
Stayed 11 nights in Nov 2024