8/10 Good
B
Sep 8, 2018
B
Stayed 3 nights in Sep 2018
Serene Valley Apartments & Spa
3.5 star property
3.5-star spa hotel in Upper Hill
Choose dates to view prices
Photo gallery for Serene Valley Apartments & Spa
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Gym
Explore the area
Kiambere Road, Upper Hill, Nairobi
- Strathmore UniversityPlace, Strathmore University8 min walk
- Nyayo National StadiumPlace, Nyayo National Stadium10 min walk
- Kenyatta International Convention CentrePlace, Kenyatta International Convention Centre3 min drive
- Nairobi (NBO-Jomo Kenyatta Intl.)Airport, Nairobi (NBO-Jomo Kenyatta Intl.)17 min drive
Room options
View all photos for Deluxe Apartment, 2 Bedrooms
Deluxe Apartment, 2 Bedrooms
- 117 sq m
- 3 bedrooms
- Sleeps 4
- 2 Queen Beds
View all photos for Elite Apartment, 3 Bedrooms, Accessible, Ensuite
Elite Apartment, 3 Bedrooms, Accessible, Ensuite
- Garden view
- 153 sq m
- 3 bedrooms
- Sleeps 6
- 2 Queen Beds and 1 King Bed
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About the area
Nairobi
City center stay.Your stay at this Upper Hill hotel places you within 2 miles (3 km) of Nyayo National Stadium and The GoDown Arts Centre. Uhuru Park and Nairobi Railway Museum are also within 2 miles (3 km).
What's nearby
- Strathmore University - 8 min walk - 0.7 km
- Nyayo National Stadium - 10 min walk - 0.9 km
- Uhuru Park - 20 min walk - 1.7 km
- Nairobi Hospital - 2 min drive - 1.9 km
- Kenyatta International Convention Centre - 3 min drive - 2.6 km
Getting around
- Syokimau Station - 24 min drive
- Nairobi (WIL-Wilson) - 9 min drive
Restaurants
- Café Moments - 4 min drive
- Ronalo K'osewe - 18 min walk
- Summerdale Inn - 4 min drive
- Taidys Tavern Upperhill - 14 min walk
- The Chop House - 6 min walk
About this property
Serene Valley Apartments & Spa
3.5-star spa hotel in Upper Hill
Serene Valley Apartments & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
A children's pool, a 24-hour fitness center, and spa services are also featured at Serene Valley Apartments & Spa. You'll have access to the outdoor pool at a partner property. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.
- 64 guestrooms or units
- 8 levels
- Poolside lounge chairs
- Umbrellas for the pool
- Breakfast available (surcharge)
- Dry cleaning
- Storage area for luggage
- Tour and ticket information
- Concierge
- Grocery service (free)
- Terrace
- Garden
- Beauty salon
- Television in lobby
- Bellhop
- Elevator
- Smoking in designated areas
- Bar or lounge
- Coffee shop
- Dining venue
Serene Valley Apartments & Spa offers 64 accommodations with portable fans. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions come with cable channels and Netflix. Housekeeping is provided daily.
Serene Valley spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
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Property amenities
Family friendly
- Children's pool
- Dining table
- Fenced pool
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Living room
- Outdoor pool
- Separate in-room dining area
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, covered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: KES 1,000 for adults and KES 800 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- 24-hour gym
- Children's pool
- Full-service spa
- Outdoor pool
- Outdoor pool (guest access)
- Steam room
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
Room amenities
Entertainment
- Netflix
- Smart TV with cable channels
- Streaming services
Bedroom
- Bedsheets provided
Bathroom
- 2 private bathrooms
- Bathtub or shower
- Deep soaking bathtub
- Towels provided
Food and drink
- Cookware, dishware, and utensils
- Dining table
- Full-sized refrigerator/freezer
- Kitchen
- Limited room service
- Microwave
- Oven
- Separate dining area
- Stovetop
More
- Individual decor
- Individual furnishings
- Living room
- Portable fan
- Separate sitting area
- Washing machine
Policies
Check-in
Check-in start time: 8:00 AM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (12:30 PM - midnight) and Saturday - Sunday (9 AM - 10 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately KES 1000 for adults and KES 800 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, cash, mobile payments, and M-Pesa. Cashless payment methods are available for all transactions.
We should mention
- Pool access available from 6 AM to 6:30 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Serene Valley Apartments Apartment Nairobi
Serene Valley Apartments Apartment
Serene Valley Apartments Nairobi
Serene Valley Apartments
Serene Valley Apartments Spa
Serene Valley Apartments & Spa Hotel
Serene Valley Apartments & Spa Nairobi
Serene Valley Apartments & Spa Hotel Nairobi
Serene Valley Apartments & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Sandra
Business traveller
Feb 14, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, highly recommend!
Serene Valley Apartments and Spa is an amazing experince in customer service and kindness. We were three colleagues whoi shared an apartment and the bedrooms are big and the living area as well. Also had washer/dryer in the apratment which was a big plus. Beds are a little firm so if you're used to the softer mattress be aware. Also, there was no ATM close by so make sure you get your cash somewhere else. They did have card payments in the restaurant but not the spa (seperate company).
Sandra
Stayed 6 nights in Feb 2023