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Southern Sun Mayfair

Property class: 4
Family-friendly 4-star hotel with 2 outdoor pools

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Photo gallery for Southern Sun Mayfair

2 outdoor pools
Suite | Living area
Free daily buffet breakfast
2 outdoor pools
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Parklands Road,, Nairobi, NAI, 74957
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Westgate Shopping Mall
    ‪17 min walk‬
  • Place, Aga Khan University Hospital, Nairobi
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nairobi

Parklands stay.Within a 10-minute walk of this Parklands hotel, you'll find Oshwal Religious Centre and Sarit Centre. Westgate Shopping Mall and Nairobi National Museum are also within 2 miles (3 km).

What's nearby

  • Sarit Centre - 8 min walk - 0.7 km
  • Westgate Shopping Mall - 17 min walk - 1.4 km
  • University of Nairobi - 2 min drive - 1.9 km
  • Diamond Plaza II - 2 min drive - 1.5 km
  • Aga Khan University Hospital, Nairobi - 4 min drive - 2.2 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Bar'dayez Bistro - ‬5 min walk
  • ‪Slush Coffee World - ‬6 min walk
  • ‪beit é selam - ቤተ ሰላም - ‬5 min walk
  • ‪Java Express - M.p Shah - ‬6 min walk
  • ‪Domino's Pizza - ‬7 min walk

About this property

Southern Sun Mayfair

Family-friendly 4-star hotel with 2 outdoor pools
Southern Sun Mayfair offers its guests 2 outdoor swimming pools, a health club, a sauna, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, spa services, and a terrace are also featured at the family-friendly Southern Sun Mayfair. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 171 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Southern Sun Mayfair offers 171 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: KES 37 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 37 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mayfair Southern Sun

Southern Mayfair

Southern Sun Mayfair

Southern Sun Mayfair Hotel

Southern Sun Mayfair Hotel Nairobi

Southern Sun Mayfair Nairobi

Southern Sun Mayfair Nairobi Hotel Nairobi

Southern Sun Mayfair Nairobi Hotel

Holiday Inn Nairobi

Southern Sun Mayfair Hotel

Southern Sun Mayfair Nairobi

Southern Sun Mayfair Hotel Nairobi

Frequently asked questions

How close is Southern Sun Mayfair to the airport?

Southern Sun Mayfair is 4.9 mi (19-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

Does Southern Sun Mayfair have an airport shuttle?

Southern Sun Mayfair offers an airport shuttle during limited hours, on request, for a charge of KES 37 per person, one way.

Does Southern Sun Mayfair offer free breakfast?

Southern Sun Mayfair offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Southern Sun Mayfair?

Yes, there's a casino on site.

Is there free parking at Southern Sun Mayfair?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Southern Sun Mayfair have a pool?

Southern Sun Mayfair features 2 outdoor pools and a children's pool.

Does Southern Sun Mayfair have a restaurant?

Yes, there are 2 restaurants on site.

Does Southern Sun Mayfair have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Southern Sun Mayfair to downtown Nairobi?

Southern Sun Mayfair is 2.2 mi away from Nairobi.

Southern Sun Mayfair Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Es un hotel antiguo pero muy bien conservado. Fantasticos jardines y piscinas rodean al hotel, un oasis en medio de Nairobi. Restaurante Grill muy bueno y economico, restaurante buffet regular y algo caro...
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通渋滞には注意

サービスと食事がよいので、いつも利用しています。設備はくたびれていますが清潔ですし、コロニアルなのでこんなものだと思っています。タオルを新しくするだけでずいぶん違うと思うので、検討して欲しいです。周辺の交通渋滞はホテルのせいではありませんが、余分の時間が必要です。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique escale à Nairobi

Hôtel un peu vieillissant mais personnel super sympa et très attentionné. Chambre sur les jardins à privilégier.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NICE PROPERTY AND SERVICE. ROOMS NOT.

Nice property, service is quite good and breakfast really good, rooms are clean but old and outdated not really worthy paying over USD$ 200. Not acceptable.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best at the price

Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Yamikuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Facility is a bit old but I enjoyed safe and comfortable stay at Southern Sun Mayfair Hotel.
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

Mustafa

Liked: Staff & service

Old hotel with old amenities

Walls are not sound proof. Your hear the talks of gardener, ganitors...
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Chambre bruyante

Difficulté a trouver le sommeil car proche de la route et simple vitrage. Beaucoup d’autres chambres plus clames dispo mais la resa via expedia nous a sans doute deservi et conduit a des chambres de moindre confort.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi Hideaway

Nairobi hideaway The Southern Sun Mayfair is a beautiful wonder. It's very quiet and lovely located. For me and my wife it's a peaceful hideaway ...