Ratings based on 216 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 18, 2023 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by Swiss Lenana Mount Hotel, Hotel Management
Good Morning,Thank you for taking time to share you stay experience with us. It is sad to see that we did not get to meet your expectations. It is our hope that you will give us a second chance to turn the experience around. Thank youKind Regards, PhaniceFront Office
by A traveller
Quick Place to rest
Posted Dec. 11, 2023 on HotelsStaff was very friendly and welcoming. Fruits left as a welcome, very nice.
Beds are super comfortable.
It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.
Comment from Hotel Management
Feb. 10, 2024 by Swiss Lenana Mount Hotel, Hotel Management
Good Morning,Thank you for taking time to share your stay feedback with us. We are glad that we met your expectations in most of the aspects. We have taken note of the bathroom concern and shall see to it that improvement is noted. Thank youKind Regards,PhaniceFront Office
by A traveller
Posted Nov. 24, 2023 on Expedia
The bar is upstairs nex to the pool. Very nice change.
Comment from Hotel Management
Nov. 25, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Morning,Thank you for taking time to share your stay feedback with us.We are happy to hear r\you enjoyed the new addition to the hotel. Looking forward to hosting you againKind Regards,PhaniceFront Office
by A traveller
Posted Nov. 21, 2023 on Hotels
Comment from Hotel Management
Nov. 23, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Afternoon,Thank you for taking time to share your feedback with us. It is quite sad to see that we did not meet your expectations. We truly apologize for any unintentional inconvenience caused to you during the stay. We hope to get the opportunity to turn your experience around in the near future. Thank youKind Regards,PhaniceFront Office
by A traveller
Posted Nov. 2, 2023 on Expedia
Stain wash sink and , bed not very comfortable
Comment from Hotel Management
Nov. 2, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Afternoon,Thank you for taking time to share your stay feedback with us. It is rather unfortunate to hear of your experience. Kindly accept my sincere apologies for the inconvenience the wash sink and uncomfortable bed caused you. I have shared the issues with the concerned department for action to be immediately taken. Thank youKind Regards,PhaniceFront Office
by A traveller
Posted Oct. 31, 2023 on Expedia
Great place to stay. Staff was excellent and hospitality was great.
Comment from Hotel Management
Nov. 1, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Evening,Thank you for taking time to share your feedback with us. We are happy to hear to you enjoyed your stay and hope to host you soonKind Regards,PhaniceFront Office
by A traveller
Posted Oct. 24, 2023 on Expedia
Nice Lobby and rooms rooftop pool and bar Overall a nice place to stay a few little Oddities stopped it from being 5 star.
Comment from Hotel Management
Oct. 25, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Evening,Thank you for taking time to share your stay experience with us. We are glad you enjoyed your stay by us meeting our expectations.We hope to you again inthe near futureKind Regards,PhaniceFront Office
by A traveller
A place to be
Posted Oct. 13, 2023 on HotelsMy stay was good a very serene environment. I enjoyed my stay and recommend to anyone visiting
Comment from Hotel Management
Oct. 19, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Afternoon,Thank you for taking time to share your feedback with us. We are glad you enjoyed your stay and hope to host you again very soonKind Regards,PhaniceFronty Office
by A traveller
Posted Oct. 5, 2023 on Hotels
Comment from Hotel Management
Oct. 6, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Afternoon,Thank you for taking time to share your stay experience with us. We are glad you enjoyed your stay and hope to host you soon.Kind Regards,PhaniceFront Office
by A traveller
Posted Oct. 4, 2023 on Hotels
It was good stay, value for money
Comment from Hotel Management
Oct. 6, 2023 by Swiss Lenana Mount Hotel, Hotel Management
Good Afternoon,Thank you for taking time to share your stay experience with us. We are glad you enjoyed your stay and hope to host you soon.Kind Regards,PhaniceFront Office
