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The Zehneria Hotel

3.5 star property
3.5-star spa hotel near United Nations Office at Nairobi, connected to a shopping center

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Photo gallery for The Zehneria Hotel

Outdoor pool
LCD TV
Interior entrance
LCD TV
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Pool
  • Room service

Explore the area

View in a map
10 Karuna Road, Near Sarit Centre,, Nairobi
  • Sarit Centre
    ‪3 min walk‬
  • Village Market
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

Club Double Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Suite, City View

Luxury Suite, City View

Luxury Suite, City View

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

Highridge stay.Within a 10-minute walk of this Highridge hotel, you'll find Sarit Centre and Westgate Shopping Mall. Also, Oshwal Religious Centre is within half a mile (1 km) and UNHCR Kenya is within 2 miles (3 km).

What's nearby

  • Sarit Centre - 3 min walk - 0.3 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • Yaya Centre - 6 min drive - 4.4 km
  • Village Market - 6 min drive - 5.2 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪360 Degrees Artisan Pizza & Winebar - ‬5 min drive
  • ‪Anghiti Indian Restaurant - ‬19 min walk
  • ‪Kwetu Cafe - ‬9 min drive
  • ‪Lord Delamere Terrace - ‬5 min drive
  • ‪Java House - Aga Khan University Hospital - ‬5 min drive

About this property

The Zehneria Hotel

3.5-star spa hotel near United Nations Office at Nairobi, connected to a shopping center
The Zehneria Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Zehneria Hotel . An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 56 guestrooms or units
  • 5 levels
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
The Zehneria Hotel offers 56 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Revive Pool, Gym and Spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

Languages

English, Hindi, Swahili

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  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KES 15 for adults and KES 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Zehneria Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 15 for adults and KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

The Zehneria Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 100 reviews
Rating 8 - Good. 39 out of 100 reviews
Rating 6 - Okay. 18 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 5 out of 100 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Takoradi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025

10/10 Excellent

Francline

Stayed 1 night in May 2025

10/10 Excellent

SAMBHAJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Tareq Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024

6/10 Okay

Davor

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Stayed 8 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024

8/10 Good

Marco

Stayed 6 nights in Feb 2024

4/10 Poor

Trenton

Stayed 3 nights in Nov 2023

8/10 Good

Ståle johannes

Stayed 7 nights in Jun 2023

8/10 Good

SEOKJE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022

2/10 Terrible

FT

Business traveller
Disliked: Amenities, property conditions & facilities
The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great team including the Manager, Everyone was helpful
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

A mediocre place with friendly staff

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 6 nights in Mar 2019