Ratings based on 175 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Phoenix

Posted Mar. 17, 2024 on Expedia
Kind, helpful and friendly staff
5 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
The staff and service was amazing at Tribe!
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
I wish I could give the Tribe hotel more than 5 stars. I have stayed at some of the best hotels around the world and the service at The Tribe is the best I’ve ever experienced. From the time I made our reservation to the minute we got dropped back at the airport, we felt like royalty. Our Chieftains (that’s what they call their team members) were superb! Baraka at the front desk was an absolute delight. His positive attitude and willingness to help with whatever was needed made it a pleasure to interact with him each day. The rest of the front desk team - Jackie, Leah, and Barbara all made us feel like we were part of the Tribe family and constantly went above and beyond to make us feel like we were valued customers. Joel from the transport and excursions team is an absolute gem. We booked several excursion and airport transfers through him. We had to make several changes prior to arrival and while we were there, and his responsiveness and willingness to make changes minute to minute really helped make our time in Nairobi seamless and incredibly enjoyable. Lastly, Ivy, our driver and guide for three days, was the BEST! Aside from being a safe driver, she was so much fun to spend time with. She is funny, knowledgeable, and overall lovely person. In addition to the wonderful team, the hotel is stunning with beautiful artwork all around the hotel. The architecture and room design make it feel like you are staying in a beautiful art gallery. The location is fantastic and it felt
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
The food was really good and the rooms were cozy. Overall a good stay. Right next to the mall gave plenty of things to see and do.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Our 2 story suite was lovely. The only complaint is that the shower was plugged or something and flooded often.
5 out of 5
by A traveller

Best in Nairobi

Posted Jan. 10, 2024 on Hotels
The Tribe is an amazing property in the Embassy District of Nairobi- safe, beautiful and relaxing. They have an excellent new Spa, Kaya.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Hotels
5 out of 5
by A traveller

A favorite place for business and leisure.

Posted Dec. 26, 2023 on Hotels
The Tribe is beautifully located in the Gifiri district convenient to great shopping and amazing restaurant. I am especially excited that they now have the Kaya Spa onsite and it is lovely. A shout out to many of my favorite staff including Phillippe and Purity at Jiko Restaurant!
5 out of 5
by A traveller

Posted Sep. 26, 2023 on Expedia
Like the location and the ambiance. Very close to the village market. Safe to walk around. Staff was very friendly and helpful. Breakfast was good. We will definitely stay there again.