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Utalii Hotel

3.0 star property
3-star spa hotel near Thika Road Mall

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Photo gallery for Utalii Hotel

Outdoor pool, sun loungers
Coffee shop
Standard Double Room
Free self parking
Gym

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Thika Road, Nairobi, Nairobi
  • Place, Thika Road Mall
    ‪10 min walk‬
  • Place, Moi International Sports Centre
    ‪3 min drive‬
  • Place, Nairobi National Park
    ‪17 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

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About the area

Nairobi

In suburbs.Stay at this Nairobi hotel and you'll be within half a mile (1 km) of Thika Road Mall and 2 miles (3 km) of Moi International Sports Centre. Also, Garden City Mall is within 3 miles (5 km) and Kenyatta University is within 6 miles (10 km).

What's nearby

  • Thika Road Mall - 10 min walk - 0.9 km
  • Moi International Sports Centre - 3 min drive - 1.5 km
  • United Nations Office at Nairobi - 14 min drive - 14.6 km
  • Nairobi National Park - 17 min drive - 18.6 km
  • Giraffe Centre - 32 min drive - 29.8 km

Getting around

  • Syokimau Station - 42 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 44 min drive

Restaurants

  • ‪Comrades Pub - ‬14 min walk
  • ‪Chill zone, Roysambu - ‬17 min walk
  • ‪Java House - ‬10 min walk
  • ‪Artcaffe TRM - ‬13 min walk
  • ‪Pepea Lounge - ‬11 min walk

About this property

Utalii Hotel

3-star spa hotel near Thika Road Mall
Utalii Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Utalii Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 57 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Utalii Hotel offers 57 accommodations with minibars and complimentary bottled water. Digital television is provided.

Bathrooms include bathtubs with deep soaking bathtubs and bathrobes. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Utalii Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Utalii Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Utalii Hotel Nairobi
Utalii Nairobi
Utalii
Utalii Hotel Hotel
Utalii Hotel Nairobi
Utalii Hotel Hotel Nairobi

Utalii Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good.
Stayed 6 nights in Mar 2025

10/10 Excellent

Yohannes

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean large property for walking, great gym and staff, customer friendly staff, great breakfast
Stayed 2 nights in Dec 2024

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into the hotel late due to flight schedule. When we got to the room, we realized the air-condition was not working, and the telephone in the room was not working either. We checked with the reception where it was confirmed the whole facility didnt have working air conditioner. We were promised a stand fan which was never supplied. it was raining on that day so opening of the windows for cooler air was no option. Very disappointed and there was no compensation for the inconvinience.
Stayed 1 night in Feb 2024

2/10 Terrible

Ephantus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property well maintained.
Stayed 10 nights in Dec 2023

6/10 Okay

olusola

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not so great

Staff was great. Carpet was worn down and needs replaced.
Stayed 2 nights in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service
Needs renovation. It’s been a while since the property was renovated
Stayed 1 night in Sep 2023

8/10 Good

Ruby

Liked: Staff & service, property conditions & facilities
It’s okay
Stayed 28 nights in Jul 2023

8/10 Good

Kaspar

Business traveller
Liked: Cleanliness, staff & service
Hotel may be getting a bit old, but with its very friendly staff it offers good value for money
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

No hot water.

Decent hotel but no hot water and elevator not working. And nothing around in walking distance if you want alternative options for food, etc.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
1) Wrong information by staff..Receptionist had told me I have to pay separately for use of Health Club when the same is complimentary for in house guests. 2)Defective shower room and water leakages on floor. No hot water from shower 3) Spa had no towels--I was told they had all gone for laundry. 4)Though food was good , waiter service in dining room was very poor.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely accommodation, easy going and prompt staff on demand.
Stayed 2 nights in Apr 2019