8/10 Good
Peter, APO
Feb 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights to ski the nearby resorts. Easy, and free, parking right in front of the hotel. The building itself seems new. Check in was quick. Very friendly lady at the counter. Nice onsen on the first floor. Very nice breakfast. Unfortunately, the bed was very hard, uncomfortably hard, and there didn't seem to be many restaurants around the hotel. So I ate one night in the hotel's restaurant. While the food was good, ordering it was difficult. The restaurant uses a QR code system, so you need your phone; but there is no English option for overseas guests. I speak and read a little Japanese, and I was able to figure it out (after consulting, in Japanese, with the waitress). But if I had trouble, I think it would be impossible for someone who doesn't speak any Japanese. So if the hotel wants overseas guests, the manager should consider having an English menu (Korean and Chinese too?) or restaurant staff who speak some English. Despite these minor problems, I enjoyed my stay.
Peter
Stayed 3 nights in Feb 2025