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Coast Bastion Hotel

3.5 star property
3.5-star hotel near Departure Bay Ferry Terminal

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Photo gallery for Coast Bastion Hotel

Exterior
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | View from room
Lobby
View from property
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
11 Bastion Street, Nanaimo, BC, V9R6E4
  • Place, Bastion
    ‪1 min walk‬
  • Place, Nanaimo Museum
    ‪4 min walk‬
  • Place, Old City Quarter
    ‪5 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪1 min walk‬

Room options

View all photos for Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

9.8 out of 10
Exceptional
(71 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King)

9.8 out of 10
Exceptional
(72 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens)

9.6 out of 10
Exceptional
(95 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Nanaimo

City center stay.At this hotel, you'll be steps from Bastion and Vancouver Island Military Museum. Nanaimo Museum and Casino Nanaimo are also within half a mile (1 km).

What's nearby

  • Bastion - 1 min walk - 0.2 km
  • Casino Nanaimo - 4 min walk - 0.4 km
  • Nanaimo Museum - 4 min walk - 0.4 km
  • Old City Quarter - 5 min walk - 0.4 km
  • Vancouver Island University - 3 min drive - 2.4 km

Getting around

  • Nanaimo, BC (YCD) - 14 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Red’s Bakery - ‬2 min walk
  • ‪The Vault - ‬5 min walk
  • ‪Old City Station Pub - ‬2 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Coast Bastion Hotel

3.5-star hotel near Departure Bay Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Coast Bastion Hotel. Parking is available for a fee.

This 3.5-star Nanaimo hotel is smoke free.

  • 179 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Coast Bastion Hotel offers 179 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 9 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Self parking fee: CAD 9.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast Bastion
Coast Bastion Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo
Coast Bastion Hotel Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Hotel Hotel Nanaimo

Coast Bastion Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1100 out of 1552 reviews
Rating 8 - Good. 330 out of 1552 reviews
Rating 6 - Okay. 73 out of 1552 reviews
Rating 4 - Poor. 22 out of 1552 reviews
Rating 2 - Terrible. 27 out of 1552 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was attentive and the restaurant was delicious.
Stayed 1 night in Dec 2025

4/10 Poor

Mengmeng

Liked: Cleanliness, amenities
Disliked: Staff & service
Room is nice. Location is amazing, but front desk customer service sucks. Room was not ready at 4pm as per their check-in time, which we can totally understand because it’s a busy time of the year. However, the front desk went straight to defensive mode- no apology, no acknowledgement and no finding way to make customers feel better. Instead, we were told right from the beginning that yes the check-in time says 4pm but it’s not always guaranteed, and that because they have limited premium rooms and people do late checkouts. I spend over 3 months in hotels every year and I can tell this is just unacceptable customer service. No matter what the excuse is to make customers wait, acknowledging that mistake and sending a sincere verbal apology are the basic courtesy. Basic! Not to mention that most hotels will get their rooms ready 1-2 hours before. Again, not the problem itself, but the attitude we received due to this problem.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a beautiful spacious room, food at the restaurant was lovely. Thoroughly enjoyed my stay.
Stayed 1 night in Dec 2025

8/10 Good

wenbo, Burnaby

Liked: Cleanliness
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

ngiphile

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel friendly staff. I can stay there for a month.
Stayed 4 nights in Dec 2025

4/10 Poor

Mike

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We have been staying at this hotel when we visit for the last 20 years, the front desk staff are very friendly but the room cleaning was horrible. Our bed sheet had a big red stain on it from the previous occupants and we requested they change them. They came in and made the beds but didn’t change the sheets, I asked the front desk again specifically to change the sheets becuse of stains and they apologized and sent someone back up. When we came back to the room, the same sheets were on the bed. Went down to the front desk for a 3rd time and they sent someone again, and this time the sheets were changed. But when they changed them, someone’s sleeping mask fell on the floor and they left it there. I think this will be the last time we stay at this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but not free??? View from balcony was awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Perfect in all ways!
Stayed 1 night in Dec 2025

8/10 Good

Fred, delta

Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Ruthanne

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right beside Port Theatre and room check out was noon, which Is why we chose it. Restaurant was excellent, and the morning view spectacular! Comfortable bed, and room was clean and fresh! Great stay.
Morning view With bonus Rainbow-
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Liked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on the 11th floor and the view from the outside balcony was gorgeous; staff were friendly and accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to go! Book without hesitation
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025