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Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed, Kitchenette | Private kitchen
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area
Room, 2 Queen Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Brechin Lanes are also within 2 miles (3 km).
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Brechin Lanes - 3 min drive - 2.0 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

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CA $86 total
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 542 reviews
Rating 8 - Good. 177 out of 542 reviews
Rating 6 - Okay. 71 out of 542 reviews
Rating 4 - Poor. 39 out of 542 reviews
Rating 2 - Terrible. 40 out of 542 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 1 night in Oct 2025

2/10 Terrible

Ken

Stayed 1 night in Oct 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called ahead to be sure they would be open to let us in and the staff said something like I guess we will wait up for you but we are usually closed at midnight (too late to cancel). Our flight does not arrive until after midnight. Arrived and room was not clean. For $178 it was absolutely totally overpriced unfortunately. Didn’t realize this was a 1 star hotel until it was too late to cancel. The staff was nice in person but would not stay there again for that price
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Cylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work related

My stay with Departure Bay was as always very comfortable and relaxing.
Stayed 1 night in Oct 2025

8/10 Good

Lara

Stayed 1 night in Oct 2025

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Oct 2025

4/10 Poor

Eeva

Stayed 1 night in Sep 2025

8/10 Good

Gurjinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Egale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice kitchennette in the room. Hotel is located near a local shopping mall in a walking distance from the Departure Bay Ferry.
Stayed 1 night in Sep 2025

8/10 Good

Dwayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Understanding the outside light of the rooms is security but need either thicker darker curtains or have dark blinds as you can still see the actual light fixture from out the window when trying to sleep. Thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Stayed 2 nights in Sep 2025

8/10 Good

Tina

Clean quite, very dated.
Stayed 1 night in Sep 2025

6/10 Okay

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for a night before taking the early morning ferry.
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness
Room was updated. Clean & comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute, restaurant next door. Easy access to amenities. Super friendly staff. Was able to get a late checkout.
Stayed 1 night in Sep 2025

8/10 Good

Kelsey Jo

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a wet dog. There were latge water stains and possible mold on ceiling tiles above the bed. Found blood drops and hair on bathroom floor. Both the tub and bathroom sink had rust and visible mold. The cost of this room was $221, outrageous cost for such poor conditions
Stayed 1 night in Sep 2025

8/10 Good

Dan

Travelled with partner
Liked: Staff & service
Suitable for 1 night, very small room and bathroom, TV remote missing for local TV, no AC, Bathroom nicely remodeled with walk in shower but poor quality remodel
Stayed 1 night in Sep 2025

8/10 Good

Capri

Liked: Staff & service
A little bit noisy
Stayed 1 night in Sep 2025