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Quality Inn

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Quality Inn

Front of property
Exterior
Hallway
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪4 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Bastion
    ‪9 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

City center stay.Your stay at this Nanaimo hotel places you within a 10-minute walk of Old City Quarter and Nanaimo Museum. Casino Nanaimo and Vancouver Island Military Museum are also within half a mile (1 km).

What's nearby

  • Old City Quarter - 4 min walk - 0.4 km
  • Nanaimo Museum - 6 min walk - 0.5 km
  • Casino Nanaimo - 7 min walk - 0.7 km
  • Bastion - 9 min walk - 0.8 km
  • Vancouver Island University - 3 min drive - 2.1 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Luna - ‬7 min walk
  • ‪Red’s Bakery - ‬8 min walk
  • ‪The Vault - ‬6 min walk
  • ‪The Breakfast Nook - ‬5 min walk

About this property

Quality Inn

Hotel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Liked: Cleanliness, staff & service
I love the quality inn for the parking!! The gated and locked underground parking is ideal for my motorcycle. Not only is it secure, but it’s nice to be able to unload or load the bike out of the weather if it’s raining!
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent young man at check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and tidy, the staff were very friendly and helpful. We appreciated the underground parking so we didn't have to park outside on the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Rajendra Prasad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable AC
Stayed 1 night in Oct 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and clean , the kitchen had a microwave and a stove top cooker, town was probobly a ten minute walk away loads of food options nearby 5 mins drive, parking was a secure gated underground lot with a electric charger
Stayed 5 nights in Oct 2025

10/10 Excellent

brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient friendly staff!
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

We did not check in even after prepaying to to location
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Air conditioning was very loud and room was too warm without it on. Bed was fine but pillows were very small. This is a very basic hotel room. Staff was grumpy on check in (fine on check out). I would not stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Raj, Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy for stay
Stayed 1 night in Sep 2025

10/10 Excellent

Boyang

Stayed 1 night in Aug 2025

2/10 Terrible

Kimberly

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Shanice

Travelled with partner
Alright for the price !!
Stayed 2 nights in Aug 2025

8/10 Good

Paul, Edmundston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night waiting for BC Ferry next day. Facilities were well-maintained, clean and staff courteous. Area was not very close to services but seemed safe and quiet.
Stayed 1 night in Sep 2025

6/10 Okay

Grant

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
suites need maintenance
Stayed 3 nights in Sep 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Room was spacious and clean. Staff was pleasant and helpful. We'll stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice stay. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Walking distance to Port Theater
Stayed 1 night in Sep 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ludmilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk … Keetdeep, She’s very nice and helpfull, thank you👍
Stayed 1 night in Sep 2025

10/10 Excellent

Keisha Knox,Ludmilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk very nice, he’s friendly and helpful.
Stayed 1 night in Sep 2025