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Quality Inn

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Quality Inn

Front of property
Exterior
Daily full breakfast for a fee
Reception
Room, 1 Queen Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Old City Quarter
    ‪4 min walk‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Nanaimo

City center stay.Your stay at this Nanaimo hotel places you within a 10-minute walk of Old City Quarter and Nanaimo Museum. Casino Nanaimo and Vancouver Island Military Museum are also within half a mile (1 km).

What's nearby

  • Old City Quarter - 4 min walk - 0.4 km
  • Nanaimo Museum - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.0 km
  • Departure Bay Ferry Terminal - 6 min drive - 4.1 km
  • Duke Point Ferry Terminal - 17 min drive - 17.8 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive

Restaurants

  • McDonald's
  • ‪Starbucks - ‬9 min walk
  • ‪Luna - ‬7 min walk
  • ‪The Breakfast Nook - ‬3 min walk
  • ‪Milton Street Public House - ‬9 min walk

About this property

Quality Inn

Hotel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 933 reviews
Rating 8 - Good. 273 out of 933 reviews
Rating 6 - Okay. 74 out of 933 reviews
Rating 4 - Poor. 30 out of 933 reviews
Rating 2 - Terrible. 24 out of 933 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela, Mission

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Roy, Telegraph Cove

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and quiet. Room accessories complete.
Stayed 1 night in May 2025

10/10 Excellent

Melody Vanderwel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean with helpful and frie dly staff
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Modern clean rooms. Very quiet and comfy king bed. Spacious bathroom with great shower and water pressure. Windows open to get some fresh air. Secure underground parking.
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location, extremely clean, well kept rooms, helpful staff. Will definitely stay here again next time I'm in town.
Stayed 1 night in May 2025

10/10 Excellent

Linden

Liked: Amenities
Everyone was absolutely terrific! Loved the property and how well kept it was!
Stayed 1 night in May 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didnt like the area it was in
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Taslim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Efficient front desk staff. Clean room and comfy bed.
Stayed 1 night in May 2025

8/10 Good

Robert, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay, affordable, and an excellent experience overall.
Stayed 1 night in May 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything okay
Stayed 1 night in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient spot relative to downtown. Room was noisy at night from just hallway noise (uncarpeted and lots of traffic). Great breakfast restaurant on site!
Stayed 1 night in May 2025

8/10 Good

Tracy

Stayed 1 night in May 2025

8/10 Good

Yueh-Wah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I drove up to Nanaimo for a conference and, because Quality Inn had a place to charge my EV, I was able to take it instead of burning a lot of gas for the trip. The room was comfortable and quiet. The bed was a little soft for my liking, but generally, I had a good stay. The availability of hot tea near the front desk (as opposed to getting coffee tastes into it from using the pot in the room) was a really nice bonus. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Arturo

Stayed 2 nights in Apr 2025

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the distance to the conference centre was eminently walkable in just a few minutes. It was great to have just a small distance between the hubub of the day and the relaxed quiet of the evening.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/clean rooms. Great breakfast at the restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Glen, Pitt Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with spacious rooms and comfy beds.
Stayed 2 nights in May 2025

10/10 Excellent

Kaitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025