Note fondée sur 428 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2019 sur Expedia
Staff takes really care about customers. Recognized us at each stay. Central location straight to railway stations.
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Tony, Gestion de l’hôtel
Dear Guest, Thank you for your recent stay at Novotel Nanjing Central. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
par un voyageur
Très bon hôtel
Publié le 27 déc. 2018 sur HotelsChambre Premium, superbe vue, belle qualité de prestation. Rien à dire.
Commentaires de Gestion de l’hôtel
28 déc. 2018 par Tony, Gestion de l’hôtel
Dear Guest, Thank you for your recent stay at Novotel Nanjing Central. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
par un voyageur
Publié le 18 déc. 2018 sur Hotels
Hôtel très bien situé pour shopping.
La chambre est très mal insonorisée，clairement entendu la voix du téléphone d'à côté，
Problème d’eau chaude/froide... très désagréable，
Commentaires de Gestion de l’hôtel
19 déc. 2018 par Tony, Gestion de l’hôtel
Dear Guest, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at Novotel Nanjing Central. We apologize for the issues in your room and we’re working with our Engineering team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
par Michel
Trés bien
Publié le 29 nov. 2015 sur HotelsTrès bon hôtel centre de Nanjing
Dommage pas de chaîne française info à la TV...pour la vitrine d'un groupe français!
par un voyageur
Publié le 2 nov. 2015 sur Hotels
par un voyageur
Publié le 17 nov. 2023 sur Hotels
par un voyageur
Disappointing
Publié le 19 juill. 2023 sur HotelsThe carpet in the room was not very clean to the point that I felt uncomfortable walking around with bare feet. The bed was very hard and didn't have a topper. Good location, but public transport in Nanjing is very good, so I would consider staying elsewhere in future. Breakfast was ok but there were only few Western choices. As Novotel is a French brand I hoped for a decent quality Croissant, but unfortunately they were small, stale and inedible
par un voyageur
Publié le 22 juin 2023 sur Expedia
I have issues with this hotel, although our stay is comfortable.
My card was charged for a ¥990 transaction which I have no idea what it was. It wasn't the deposit of ¥1200 which was refunded to my card. This transaction was actually billed!
I went to their official website to email for a billing invoice but the email address listed: novotel@novotel-nanjing-central.com was an invalid email address that bounced back.
I resorted to messaging them via Expedia but there was no response.
I have no idea what I can do to refute or to clarify these billing, leaving me with no choice but to pay for them.
Horrible experience with this hotel billing!
par un voyageur
Publié le 2 mars 2023 sur Expedia
The hotel locates in CBD of Nanjing. The room size is comfortable for two guests. The room conditions are aged. The carpet is stained. The faucet leaks.
par un voyageur
Publié le 2 mars 2023 sur Expedia
The service is kind and friendly. The room conditions, however, are aged.
