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Sweetwaters Serena Camp

4.0 star property
Family-friendly 4-star hotel with free WiFi

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Photo gallery for Sweetwaters Serena Camp

Exterior
Archery
Game viewing
Interior
Standard Tent | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ol Pejeta Conservancy, P.O. Box 48690, Nanyuki
  • Ol Pejeta Conservancy
    ‪1 min walk‬
  • Nanyuki Park
    ‪28 min drive‬
  • Nanyuki Sports Club
    ‪30 min drive‬
  • Nanyuki (NYK)
    ‪34 min drive‬

Room options

View all photos for Standard Tent

Standard Tent

Standard Tent

10.0 out of 10
Exceptional
(1 review)
  • 25.2 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Tent, Ground Floor

Standard Tent, Ground Floor

Standard Tent, Ground Floor

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Tent

Deluxe Tent

Deluxe Tent

  • 39 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Nanyuki

Nanyuki retreat .You'll be within half a mile (1 km) of Ol Pejeta Conservancy and 12 miles (20 km) of Nanyuki Park. Nanyuki Show Ground is within 12 miles (20 km) and Solio Game Reserve is within 16 miles (25 km).

What's nearby

  • Ol Pejeta Conservancy - 1 min walk - 0.0 km
  • Nanyuki Park - 28 min drive - 21.1 km
  • Nanyuki Sports Club - 30 min drive - 23.3 km
  • Nanyuki Show Ground - 30 min drive - 23.3 km
  • Mount Kenya National Park - 52 min drive - 32.4 km

Getting around

  • Nanyuki (NYK) - 43 min drive

Restaurants

  • Sweetwaters Bar
  • Sweetwaters Restaurant
  • ‪Morani Restaurant - ‬24 min drive

About this property

Sweetwaters Serena Camp

Family-friendly 4-star hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business center. Spa services, a library, and barbecue grills are also featured at the family-friendly Sweetwaters Serena Camp. An area shuttle within 17.00 km is available for a fee. Self parking is free.

This 4-star Nanyuki hotel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 4 buildings
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sweetwaters Serena Camp offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments.

Languages

English, Swahili

Similar properties

Exterior

Maisha Sweetwaters Camp

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 1 review
The price is CA $481
CA $567 total
includes taxes & fees
Jul 23 - Jul 24
Maisha Sweetwaters Camp

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 17 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Archery
  • Library
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sweetwaters Serena Camp

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fees: USD 110 per person, per night for adults and USD 55 per person, per night for children (from 3 years old to 11 years old)

We've listed all charges provided to us by the property.

This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 7997

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serena Sweetwaters
Serena Sweetwaters Camp
Sweetwaters Camp
Sweetwaters Serena
Sweetwaters Serena Camp
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Hotel Nanyuki
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Kenya/Nanyuki
Sweetwaters Tented Camp Hotel Nanyuki
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Hotel Nanyuki

Sweetwaters Serena Camp Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne, Myakka City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!

8/10 Good

PHYLLIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Plenty wild animals. Unique experience
Stayed 2 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite place in Africa

An amazing. Stay at this place. After 2 months in Africa this is our favorite place. The people are so nice, thank you to Gilbert our driver, to Pierre the manager and Gilbert his assistant. Everything was perfect , we saw so many animals and Gilbert is so patient to find them. The tent was nice and clean, the food was really good.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Unbelievable location. Service was exceptional staff completely focused on guest needs. Rooms were generous and luxurious. Can’t ask for anything better
Stayed 1 night in Jan 2023

8/10 Good

finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good and there was plenty game
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed so very much. The staff were courteous and helpful. The facilities were excellent. The food was extra special compared to other resorts. They all tried to do whatever was needed - it was no trouble
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animals and more

Ideal place to see animals at the watering hole or by taking a game drive with excellent hotel staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This location is beatiful and the food is very good and rooms are well maintained and comforta It would be nice to see a little more variety in the foods offered at meals. The woman at checkin was not very pleasant throughout our stay.
Stayed 3 nights in Oct 2019

8/10 Good

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Joanne, Florida

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience!!!!! Rooms were so unique and comfortable and staff truly treat you first class My only complaint was my room was the farthest away and my water pressure in shower was very very poor.
Stayed 2 nights in Nov 2018

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation,food just OK,BE CAREFUL WITH THE SAFARI<THOSE ARE NOT INCLUDED AND ARE SO EXPENSIVE,it is better to hire a local agency to do it
Stayed 2 nights in Sep 2017

10/10 Excellent

Cheryl, Calgary, Alberta,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Waking up to zebras outside our tent is priceless. Staff were so friendly and accommodating. Hot water bottles at turn down was much appreciated at the end of a long day. Safari and lion tracking were amazing. Planted a tree in the garden in hopes of being back some day.
Stayed 2 nights in Sep 2017

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE Sweetwaters

We stayed at Sweetwaters for three nights. We had a party of 10 in our group as we were getting married there. The staff are so wonderful and accommodating. We stayed there two years ago and some of the staff remembered us from our first visit. I would highly recommend Sweetwaters if you are traveling to Kenya. Can't wait to go back there!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect in spite of expedia fumbling and losing our car rental reservation which had been confirmed and itineray number issued. Could not be obtained shortly before the trip. In spite of several attempts no help from expedia in helping fixing. Very poor service, very poor reliability expedia!

10/10 Excellent

Zubaida, Cascais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Safari and wilderness camp

It was a wonderful tented camp with a water hole right in front - zebras and so many other animals right in front of you except that you were protected by an electric fence that did not however interrupt your view. Food was excellent. Service formidable. safaris wonderful.

8/10 Good

Palitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to chill out

Nice hotel with great amenities and proximity to the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great for kids, if on the corporate side

Sterile/corporate compared to other tented camps (most of which cost much more anyway), but one of the few safari lodges where you get up close and personal with the wildlife while at the same time being appropriate for small children.

10/10 Excellent

Ashley, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want Safari, Sweetwaters is the place to go

We travel a lot and this has been our best holiday to date. Staff were fabulous, friendly & Professional. We planned our stay so I could study by day and we could game drive at the start and end of the day. We achieved everything, including a 6 mile run outside the park, archery lessons, drawing, and game - my god SO MUCH game. We have returned with over a 1,000 photos and many hours of video. This is a MUST DO MUST GO TO location if you want to see wildlife. Book a safari drive at the resort for more, or hire your own car and drive (its a simple straight road from Nairobi). Or just sit outside your tent and relax while the animals come to you. Remember to budget for Conservation Park Entry fees to help preserve and protect this wonderful location and its inhabitants.

8/10 Good

Verified traveller

Disliked: Staff & service

Great location, poor service at front desk

The hotel is in a perfect location to view wildlife and once the park gates close you can sit on the benches and the animals come to you. But don't expect great things from the tented camp (for the price they're on the low end of the price-quality ration for Kenya) and the service at the front desk was terrible. The staff at reception even lied to us about the availability of certain activities because they didn't want to bother to book us for them. However most of the other staff were lovely.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great safari tented camp

Fabulous accommodations !! Food was excellent as well !

10/10 Excellent

Tove

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place!!! The woman in reception was not intressted in the guests at all The rest of the staff fantastic
Stayed 1 night in Mar 2024

8/10 Good

Chanming, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價格是天價

整體都很好，唯一就是還要多付們票每人每日95美金，這在訂房裡的價格包括在一起才對，比別家貴在這裡