Ratings based on 813 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Gregory, Thank you so much for your review, it's very much appreciated. We would hope to see you again next time you are in Napier With warm regards,
by A traveller
Posted Mar. 1, 2024 on Wotif
Enjoyed our 2 day stay at the Quest Napier, it had everything we needed and liked having a small table & chairs to eat in the room. Great location with walking distance to shops and the beach. Would definitely stay again in the future.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Rachel, Thank you for taking the time to leave a review. It's always a pleasure knowing our guests had a wonderful stay with us. And I do hope you will find the opportunity to visit us all again in the near future. I will pass on your wonderful review to the team and I am sure they will be thrilled as I am to know you had an enjoyable stay. Warm regards
by A traveller
Posted Feb. 28, 2024 on Wotif
Super nice guy at reception, very helpful
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Eryl, Thanks for the wonderful review :) We hope to see you again soon! Warm regards
by A traveller
Great choice., loved it.
Posted Feb. 28, 2024 on HotelsReceptionist was impressive, Friendly, lots of information, maps , places to go etc etc..he was First Class. Apartment was fantastic, loved it, very impressed. Location was excellent. Town was fabulous.. Parking on site, free laundry. Would stay again in a heart beat.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Marcus, Thank you for your amazing feedback following your recent stay with us at the Quest Napier. It gives us immense pleasure to hear that you really enjoyed your stay with us. Thank you again for all your feedback. We look forward to welcome you back soon. Warm regards,
by A traveller
Central apartment hotel
Posted Feb. 26, 2024 on HotelsQuest apartments are central and easy walking distance of restaurants, bars, i-site, shops. Very helpful, friendly staff. Fairly spacious studio apartment with kitchen. The only problem we had was being woken up at 6 am with the loud music from the gym next door.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Philip, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team. I do hope to welcome you back again one day soon. Warm regards
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by the Quest Napier team., Hotel Management
Dear Angela, Thanks for the wonderful review :) We hope to see you again soon! Warm regards
by A traveller
Great overnight
Posted Feb. 25, 2024 on HotelsRon very helpful and I thank him for that. The room was great and hotel close to the thing we were interested in.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Kevin, Thank you very much for taking the time to share your experience with us. We are happy that you have enjoyed your stay and we hope to welcome you again in the future. Warm regards t
by A traveller
Posted Feb. 21, 2024 on Expedia
The property was spotlessly clean. The room was perfect for our needs and the staff very helpful and friendly.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Dear Carole, Thank you for the lovely feedback, we are glad you enjoyed your stay and our clean and comfortable rooms. swe look forward to welcoming you back to the Quest on your next visit.
by A traveller
Posted Feb. 18, 2024 on Hotels
Generally it was a nice stay…..if you don’t want to sleep!
This was one of the noisiest places I have ever stayed…… from the neighbour closing his kitchen draws to the people in the hall on phones to people yelling in their rooms……. Would I stay again…..simple answer…..NO!
Great location….. great staff…..crap property!
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Hi Duncan, Thank you for your review and we are glad to know that you enjoyed your stay with us. However, we are sorry to hear that certain aspects of our hotel did not meet your expectations but we appreciate you letting us know so that we can look into your feedback and work on improving those areas. Thanks again and we look forward to welcoming you the next time you're in Napier.
by A traveller
Posted Feb. 18, 2024 on Expedia
Easy late check in. Great location. Friendly front desk.
Comment from Hotel Management
Mar. 4, 2024 by Your Quest Napier Team, Hotel Management
Hi Rachelle, Thanks for the great feedback. We look forward to seeing you again soon! Warm regards
