Ratings based on 41 Guest Reviews

Hear it directly from our travellers
3.3 out of 5
100% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Completely misleading listing

Posted Oct. 9, 2023 on Hotels
I had so many issues with my stay here, I can't fit it all into this space. The main one was that I booked a family room with four single beds and got two single beds wedged into a tiny room (no space between or either side of the beds). This room doesn't appear on any of the listings (photo attached). The shared toilet and shower aren't mentioned on the listing. My check in and check out times were changed on the day short notice. They say they offer toiletries but don't. I was never offered the breakfast they claim to provide. There was also a resident cockroach in my room. The whole establishment is run down. It would be absolutely fine for travelers looking for something basic, but the misleading information here made for a terrible stay.
Comment from Hotel Management
Oct. 10, 2023 by Omar, Hotel Management
Ciao, la tua amica aveva scelto la camera quando è arrivata la mattina non voleva quella con balcone perché gli dava fastidio il suono della strada.
4 out of 5
by A traveller

Posted Jan. 19, 2023 on Hotels
Comment from Hotel Management
Jan. 20, 2023 by Maria, Hotel Management
Grazie mille
2 out of 5
by A traveller

It’s like an oven here in the summer.

Posted Jul. 27, 2022 on Hotels
We are a family with 2 teens and booked for a 4nt stay in July. We got the quad room facing the street, which was extremely busy thoroughfare at night. If the windows were closed, the noise from outside was ok. Problem was that the room had no fan or ac (which we’d neglected to notice when we booked) and it was stifling hot like an oven especially at night. With the windows open it was slightly better but the noise made it impossible to sleep. After 2nts we forfeited the rest of our booking and paid for alternative accommodation. Also these are rooms in the owner’s house and we had to go through his living area to get to our room and to the shared bathroom. Kinda awkward. Was clean and a very central location though.
Comment from Hotel Management
Jul. 29, 2022 by Maria, Hotel Management
hello, we are sorry but the fan is available just ask for it!
5 out of 5
by A traveller

Posted Jun. 25, 2022 on Expedia
Owner and family very welcoming. B&B is in the heart of the Spanish Quarter, fantastic period property that’s is unspoilt.
Comment from Hotel Management
Jun. 29, 2022 by Maria, Hotel Management
Grazie mille a presto!
1 out of 5
by A traveller

Posted Nov. 26, 2021 on Hotels
Filthy rundown. Not as advertised
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 30, 2019 on Hotels
2 out of 5
by A traveller

Posted Jun. 17, 2019 on Hotels
Comment from Hotel Management
Jun. 28, 2019 by Luca, Hotel Management
Ci dispiace che non avete avuto un esperienza perfetta da noi, Miglioreremo.
3 out of 5
by A traveller

Posted Apr. 19, 2019 on Expedia
Comment from Hotel Management
May 3, 2019 by Luca, Hotel Management
Grazie per averci dato un voto cercheremo di migliorarci.
2 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Il bagno ha solo un lavamani e un water SENZA COPERCHIO. Mancano bidet e doccia. Impossible lavarsi decentemente
Comment from Hotel Management
Feb. 5, 2024 by Omar, Hotel Management
Buonasera, scusate ma cosa significa mancano bidet e doccia? Certo che ci sono! E c’è anche il coperchio del water…
5 out of 5
by A traveller

Posted Dec. 14, 2023 on Expedia
The attention I received
Comment from Hotel Management
Dec. 15, 2023 by Omar , Hotel Management
Grazie mille