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Zenitude Hôtel - Résidences Narbonne Centre

4.0 star property
4-star aparthotel perfect for exploring Narbonne

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Photo gallery for Zenitude Hôtel - Résidences Narbonne Centre

Terrace/patio
Daily continental breakfast (EUR 16.90 per person)
Fridge, microwave, stovetop, dishwasher
Studio Double Superior
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Breakfast available

Explore the area

View in a map
18 Boulevard General De Gaulle, Narbonne, Aude, 11000
  • Place, Narbonne Cathedral
    ‪6 min walk‬
  • Place, Narbonne Hotel de Ville
    ‪6 min walk‬
  • Place, Les Halles de Narbonne
    ‪6 min walk‬
  • Airport, Béziers (BZR-Cap d'Agde)
    ‪36 min drive‬

Room options

View all photos for Twin Studio

Double Occupancy

Twin Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Studio

Double Occupancy

Double Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Double Superior

Studio Double Superior

Studio Double Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 room 4 persons

TV

Apartment 1 room 4 persons

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment 2 Rooms 6 persons

Desk, blackout drapes, soundproofing, iron/ironing board

Apartment 2 Rooms 6 persons

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

About the area

Narbonne

Heart of Narbonne.Your stay at this Narbonne aparthotel places you within a 10-minute walk of Musée du téléphone and Basilica of St. Paul Serge. Musée Lapidaire Narbonne and Canal de la Robine are also within half a mile (1 km).
View more Aparthotels in NarbonneOpens in a new window

What's nearby

  • Narbonne Cathedral - 6 min walk - 0.6 km
  • Narbonne Hotel de Ville - 6 min walk - 0.6 km
  • Canal de la Robine - 6 min walk - 0.6 km
  • Les Halles de Narbonne - 6 min walk - 0.6 km
  • Narbonne Market - 8 min walk - 0.7 km

Getting around

  • Narbonne Station - 7 min walk
  • Béziers (BZR-Cap d'Agde) - 40 min drive

Restaurants

  • ‪Le Petit Moka - ‬6 min walk
  • ‪Le Soleil Noir - ‬7 min walk
  • ‪Le T - ‬7 min walk
  • ‪Rive Gauche - ‬6 min walk
  • ‪Hotel Le Mosaïque - ‬5 min walk

About this property

Zenitude Hôtel - Résidences Narbonne Centre

4-star aparthotel perfect for exploring Narbonne
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Zenitude Hôtel - Résidences Narbonne Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Narbonne aparthotel is smoke free.

  • 122 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
Zenitude Hôtel - Résidences Narbonne Centre offers 122 accommodations with hair dryers and blackout drapes/curtains. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Hotel La Residence
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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 10 per day)
  • Limited onsite self parking

Family friendly

  • Free crib
  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16.90 for adults and EUR 6 for children aged 6-12
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 122 units
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16.90 for adults and EUR 6 for children aged 6 to 12
  • Secured self parking fee: EUR 10 per day
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City House Narbonne
Zenitude Hôtel-Résidences Narbonne Centre House
Zenitude Residences Narbonne
Zenitude Hôtel Résidences Narbonne Centre
Zenitude Hôtel - Résidences Narbonne Centre Narbonne
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel Narbonne

Zenitude Hôtel - Résidences Narbonne Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1269 reviews
Rating 8 - Good. 543 out of 1269 reviews
Rating 6 - Okay. 164 out of 1269 reviews
Rating 4 - Poor. 59 out of 1269 reviews
Rating 2 - Terrible. 29 out of 1269 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Serge

Liked: Cleanliness, room comfort

Un très bon séjour

grande chambre confortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, room comfort

Great stay

Rooms were large and comfortable with very good aircon, great location with shops, bars and bakeries nearby Rooms had a small kitchenette with hob, fridge, kettle etc which was very handy! Staff were friendly and helpful Only complaint was I drank the tap water twice and felt really sick, and it left a terrible smell in my water bottle, so would assume it’s not drinkable but it wasn’t signposted Overall would recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

P A

Liked: Cleanliness, room comfort
Excellent little pristine studio, very central to the historic zone, canal walks/trips and train station. Also the buses to the various beaches leave from right outside the door. So location cannot be bettered. The staff are lovely, friendly & professional and gave us the quiet room I’d requested for our 4 days - thank you, much appreciated! The kitchenette was small but well equipped for self catering, very comfy beds, good sound proofing and A/C so it ticked all my “essential” boxes & would definitely return.when in Narbonne.
Stayed 2 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Christa

Liked: Cleanliness
Disliked: Room comfort

No room cleaning for four days.

It started with the check-in lady who was quite unpleasant, followed by zero room service for four days. No new toilet paper no fresh towels nothing. We got a little bit of sand on the floor and had no way of getting rid of it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort

1 night stay

We stayed here for 1 night before heading to a wedding. Good location for shopping and restaurants. Staff were friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, room comfort

great place to stay, wonderful brekky

all fine, great brekky
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, property conditions & facilities
Friendly reception, easy to check in and out, close to town, nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Newton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely well located in downtown (centreville). Once you park the car on a dedicated garage at a extremely reasonable daily price (compared to the crazy US prices), you don’t touch it again until you are ready to leave the town. Staff is amazingly friendly.
Stayed 2 nights in Apr 2025

2/10 Terrible

GERALDINE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worse Hotel Ever - they turn OFF HEAT AND HOT WATER-AFTER YOU CHECK IN to save money. You come back to room and its OFF & they wont turn it back on for rest of stay. Blood on sheets. Dirty dishes in cabinet. No soap - who needs soap without hot water? How about that heat or none in 7c? And IF you complain they screw with your key access and you get to sleep outside. I don't know who in the world gives this a good review -search reviews. Please don't waste their time responding with excuses - really LIES. I hope this REAL REVIEW FOR THIS HMM HOTEL - Saves someone from sleeping in doorway they screw with your room access. You have been warned
Stayed 2 nights in Mar 2025

8/10 Good

ursula

Liked: Cleanliness, room comfort

Location, location, location!

Not luxurious, but has everything needed for a good stay. Very well located for visiting the old city -just a 10 minute walk away, and with a free city shuttle from the door every 10 minutes. Room was quiet and bed comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Erfan

4/10 Poor

sang

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

alistair

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Gérald

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Helpful staff. clean property with kitchenette. Free weekend parking on the street and the location is across the street from the court house and down the road from the police so incredibly safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great week-long stay in Narbonne

Very nice stay, third time at Zenitude Narbonne. Staff friendly and welcoming, spacious clean room, quiet even though facing main road, with convenient small kitchenette and good shower/toilet. We like the location, close to city centre and train station, next to bus stop for day trips, plenty of convenience stores and eating/drinking and ice cream places. Really like our stay at Zenitude Narbonne every summer.
Stayed 7 nights in Aug 2024

6/10 Okay

Alison

Stayed 1 night in Jul 2024

10/10 Excellent

lucy

Liked: Cleanliness, amenities, property conditions & facilities
Property is very well. Staff members are friendly and check in is easy and fast. Located in a weird neighborhood, street parking is available with a fee or free if you circle around.
Stayed 2 nights in Jun 2024