Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de GRAULHET
Publié le 22 sept. 2023 sur Expedia
RAS
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Front Desk, Gestion de l’hôtel
Dear Guest, We are delighted that you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. We thank you for taking the time to give your feedback and being a valued guest. Sincerely
par un voyageur
Publié le 25 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2022 par Front Desk, Gestion de l’hôtel
Dear Guest,
We are delighted that you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. We thank you for taking the time to give your feedback and being a valued guest.
Sincerely
par un voyageur
Publié le 23 mars 2024
This appears to be an old motel that was rebranded but the word “suites” should not be in the name because it was the smallest motel room I’ve ever seen. All the rooms are the exact same size & the only “suites” they offer are the same rooms as every other room except they have a king bed & a couch. We booked a 2 queen room but what we got was most definitely not 2 queens - it was 2 double beds which was an uncomfortable night for 4 people. The carpeting was filthy, there was food & junk on the carpet, a lot of stuff in the corners of the room, the blackout curtains didn’t cover the windows (which is a problem in a motel with people constantly walking by), the breakfast everyone raved about in the reviews was marginal at best, there was no one around checking on/refilling food & 3 of the 5 offerings of hot food were gone which left nothing but runny eggs & a waffle maker that was so damaged, no amount of cooking spray released the waffles in one piece. And the icing on the cake was that the people staying next door to us were smoking so much weed outside their room that the smell was wafting into our room. I do not recommend this place. Absolute ripoff at $172/night.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,On behalf of our entire staff please accept my apology for your unpleasant stay at Baymont by Wyndham Franklin, TN. We apologize for the inconveniences and wish we could have done more to make your night more comfortable. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We hope that you allow us the opportunity to redeem ourselves and stay with us in the future. Once again we are sincerely sorry and hope to see you again. Thanks!
par un voyageur de CENTERVILLE
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
27 mars 2024 par Simon, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,On behalf of our entire staff please accept my apology for your unpleasant stay at Baymont by Wyndham Franklin, TN. We apologize for the inconveniences and wish we could have done more to make your night more comfortable. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We hope that you allow us the opportunity to redeem ourselves and stay with us in the future. Once again we are sincerely sorry and hope to see you again. Thanks!
par un voyageur
Publié le 4 mars 2024 sur Expedia
The sink and tub was backed up hair was in the tube drain
Commentaires de Gestion de l’hôtel
12 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
par un voyageur
Publié le 4 mars 2024 sur Expedia
Clean and quiet. Nice room
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
par un voyageur de Caguas
Publié le 4 mars 2024 sur Expedia
Muy buena experiencia!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
par un voyageur
Publié le 1 mars 2024 sur Expedia
Easy access from the interstate. Able to walk to dinner. Room is clean.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us.We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!Warm regards,Front Desk
