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Best Western Franklin Inn

2.5 star property
Hotel near CoolSprings Galleria in Franklin

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Lobby
Lobby
Reception
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(121 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Franklin

In historical district.You'll be within half a mile (1 km) of Saint Thomas Medical Partners and 2 miles (3 km) of SOAR Adventure Tower with a stay here. Aspen Grove Park and Fort Granger Park are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 3 min drive - 5.6 km
  • Franklin Theatre - 5 min drive - 5.5 km
  • The Factory - 5 min drive - 3.9 km
  • Lotz House Museum - 6 min drive - 6.2 km
  • Carnton Plantation - 6 min drive - 4.5 km

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬9 min walk

About this property

Best Western Franklin Inn

Hotel near CoolSprings Galleria in Franklin
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 132 guestrooms or units
  • 2 levels
  • 1604 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1997
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Smoking in designated areas
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,264 reviews
The price is CA $76
CA $89 total
includes taxes & fees
Aug 17 - Aug 18
Baymont by Wyndham Franklin/Cool Springs

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1236 reviews
Rating 8 - Good. 350 out of 1236 reviews
Rating 6 - Okay. 125 out of 1236 reviews
Rating 4 - Poor. 48 out of 1236 reviews
Rating 2 - Terrible. 30 out of 1236 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CRYSTAL, MACON

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfy, pet friendly. Clean, convenient to dining and shopping. Great choice!
Stayed 1 night in Apr 2025

8/10 Good

Aneta

This BW looks a bit rough on the outside, but our room was great! Pol area was nice
Stayed 1 night in May 2025

8/10 Good

Aneta

This hotel look
Stayed 1 night in May 2025

10/10 Excellent

Pedro, Springfield

Stayed 1 night in May 2025

10/10 Excellent

Patricia, Celina

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish bathroom was bigger
Stayed 1 night in May 2025

6/10 Okay

Abigail

Travelled with partner
Disliked: Property conditions & facilities
I did not realize the doors to the rooms were from the outside, not the inside like a traditional hotel. This made it feel more like a motel.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay as part of a longer trip. Met our needs. Nice room, comfortable bed, nice shower, clean room, much better than average breakfast, convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need for a one night stay while travelling

Stayed 1 night in May 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. My only disappointment is that the fitness center was. It open for use. Otherwise I definitely recommend this location for a great stay away from home.
Stayed 4 nights in Apr 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is kind of a mess with really deep drainage grates, like you can practically fit a small car in them. So, driver beware. This place isn’t fancy, but it is adequate and comfortable. I’ve stayed there twice for the same event two years in a row and not had much trouble. This year, my key card kept getting deactivated and I had to go have it reprogrammed twice in a 4 night (3 day) stay. I didn’t use the breakfast option this year but did last year and that is a nice feature. Although my room this year was non-smoking, there was a faint mustiness that seemed to be old smoke smell. It wasn’t bad, but every time I entered, I would notice it. Comfortable beds overall, but the pillows need some work—they are so flimsy. Even if they had a couple flimsy ones with a couple that were a little more full to give people options, that would be nice.
Stayed 3 nights in Apr 2025

4/10 Poor

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel HORRIBLE Mattresses

This hotel was in a great location felt safe, was clean but the mattress were HORRIBLE. We booked two rooms, upon arrival lobby was so clean and smelled great I even commented to the front desk as soon as I walked in how good it smelled. We were greeted as soon as we came in. Check in was easy and great. The staff was so polite and they accommodated our two rooms to be side by side. The hotel was clean and very nice but when we went to go to sleep the mattresses were horrible they were so hard and pain full and we could not sleep at all. Was not just our room my mom had the exact same complaint as well. I highly encourage the property to upgrade their mattresses. Unfortunately we will not be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and breakfast was delicious, the onlybissue we had was parking other than that we enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Torry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper was kind and attentive. She made sure we had everything we needed.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely renovated

Room has been renovated nicely, was clean and bed was comfortable. I didn't notice it was a motel with exterior access to the room, however this worked out okay due to nice weather.
Stayed 1 night in Apr 2025

8/10 Good

Zeynep

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for a brief stay.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Western was a pleasant surprise last year so I stayed again! It's a cut above the typical 'chain motel' and offers excellent value and comfort. Plenty of restaurants within a short drive (or walk) and there's even a small fitness center on premises. The breakfast buffet is well-stocked and Eduardo really takes special care of customers and keeps the breakfast area spotless. Don't forget to tip him! I will be back again next year!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very nice. Staff was helpful and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay again.

This property was ultra clean. Nice linens, comfy mattresses and recently updated. I cannot say enough about how nice the room was. The downside ( or up) was that the rooms were accessible from the outside only with no elevator and breakfast was in the admin building. During inclement weather this might be an issue.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I prefer regular blankets instead of these waterproof “mats.” 2 people had to share 1 dryer, the other dryer was out of service. Other than that it was fine, the lady behind the desk asked if I would prefer downstairs instead of upstairs which was nice of her.
Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I enjoyed myself. We'll do it again
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 1 night in Apr 2025