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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel near CoolSprings Galleria

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Exterior
Studio Suite, Multiple Beds
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪13 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Vanderbilt University
    ‪19 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(78 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(92 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Franklin

In Franklin .You'll find Aspen Grove Park and CoolSprings Galleria within 2 miles (3 km) of this hotel. Saint Thomas Medical Partners and The Park at Harlinsdale Farm are also within 3 miles (5 km).

What's nearby

  • Aspen Grove Park - 13 min walk - 1.1 km
  • CoolSprings Galleria - 2 min drive - 2.4 km
  • Vanderbilt University - 19 min drive - 32.0 km
  • Broadway - 19 min drive - 33.4 km
  • Grand Ole Opry - 26 min drive - 45.8 km

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Blimpie - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Neighbors - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel near CoolSprings Galleria
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,092 reviews
The price is CA $139
CA $163 total
includes taxes & fees
Mar 22 - Mar 23
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Stayed 2 nights in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room design
Stayed 2 nights in Jan 2026

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, in the middle of lots of things. Staff nice and room was clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Jayne

Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, outdoor firepits, good breakfast!
Stayed 4 nights in Nov 2025

10/10 Excellent

Latoya

Stayed 2 nights in Nov 2025

10/10 Excellent

Katelyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very impressed. The suite was awesome with all the amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur, Somerset

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Room spacious, comfortable, and spotless. The staff was courteous... simply top notch!
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory, Noblesville

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Quality of the room & staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff is friendly and efficient, the property is attractive and well maintained. Would recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kim Ngoc Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Quiet, clean, great location. Omlet bar at breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time staying here, came down to Nashville to from Texas to celebrate my husbands birthday. We love everything about our stay from the spacious room to the breakfast. Our flight got changed and the front desk was kind of enough to give us a late late checkout. Would definitely come back !
Stayed 2 nights in Oct 2025

8/10 Good

Jennyfer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Decent breakfast options. Good area. Nice gym.
Stayed 8 nights in Oct 2025

10/10 Excellent

Janet, Knoxville

Stayed 2 nights in Oct 2025