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The Capitol Hotel Downtown, an Ascend Collection Hotel

Property class: 3
3-star hotel near Tennessee State Capitol

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Fitness facility
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(94 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.3 km
  • Broadway - 6 min walk - 0.6 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Frothy Monkey - ‬4 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Drusie & Darr - ‬2 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

3-star hotel near Tennessee State Capitol
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

How close is The Capitol Hotel Downtown, an Ascend Collection Hotel to the airport?

The Capitol Hotel Downtown, an Ascend Collection Hotel is 8.4 mi (18-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on May 31, 2026 start from CA $191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel offer free breakfast?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free self-serve breakfast every day from 6:00 AM to 11:00 AM.

Is there a casino at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 38.24 per night.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a pool?

The Capitol Hotel Downtown, an Ascend Collection Hotel does not have a pool.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a restaurant?

The Capitol Hotel Downtown, an Ascend Collection Hotel is home to Craft Bar and Bistro, which features light fare.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Capitol Hotel Downtown, an Ascend Collection Hotel to downtown Nashville?

The Capitol Hotel Downtown, an Ascend Collection Hotel is 0.1 mi away from Nashville.

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1157 reviews
Rating 8 - Good. 346 out of 1157 reviews
Rating 6 - Okay. 228 out of 1157 reviews
Rating 4 - Poor. 107 out of 1157 reviews
Rating 2 - Terrible. 91 out of 1157 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice place, some construction was going on down the hall however. Breakfast was awesome!
Stayed 4 nights in Feb 2026

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Once I got over that this is a motel with some hotel amenities (valet, bar/restaurant), it was fine. The room looked new and was warm (stayed during ice storm). The staff was really great too. I didn’t love that any time a valet or housekeeping cart rolled by it sounded like a Sherman tank coming through the wall. But for the price it was fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, courteous staff
Stayed 2 nights in Jan 2026

8/10 Good

Aleksandra

Stayed 1 night in Jan 2026

4/10 Poor

Yuriy

Travelled with group
Disliked: Staff & service, amenities
the breakfast was not tasty and did not appear fresh. Watery eggs, old looking fruit. I also was mistaken for a vagrant on my way to check out and was told that I couldn't come into the lobby multiple times before the plain clothes hotel employee realized I was not the person they had issues with the previous night.
Stayed 2 nights in Jan 2026

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities
the room had cockroaches in it and the bathroom door did not close due to a desk being in the way.
Stayed 3 nights in Dec 2025

6/10 Okay

Brandt

Tremendous Street noise
Stayed 1 night in Jan 2026

8/10 Good

Terence

Liked: Cleanliness
Clean
Stayed 2 nights in Jan 2026

10/10 Excellent

CRAIG

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay. The staff was very attentive, and our stay was very enjoyable. 2 thumbs up.
Stayed 1 night in Jan 2026

4/10 Poor

David

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

2/10 Terrible

Luke

Poor customer service and untrustworthy! I was lied to and overcharged for parking. I called prior to booking to ask if they charge for parking. I was told they do not charge for parking. So I chose to book here instead of a hotel only 5 miles away where parking is free. Then when I arrived I was told I would be charged an outrageous amount per day for valet parking and that there was no self parking option. They told me to contact the manager by email, but I never received a reply or a resolution. I was forced to pay for parking access for two days, but instead of the amount they told me I would be charged, the actual bill to my credit card was even higher. I will never rebook at a hotel I can't trust with my credit card, and especially not one that lies just to get people to book.
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Disliked: Staff & service, amenities
This is a no-frills hotel that shows its age. Water pressure was very low, and the plumbing made loud squealing noises during showers. Access to the elevator requires going outside the lobby, which felt inconvenient and somewhat unsafe. The bed frame was very squeaky, and sound traveled easily through the walls due to poor insulation. The restaurant/bar was empty with zero customers.
Stayed 1 night in Jan 2026

8/10 Good

Tobin

Stayed 3 nights in Dec 2025

2/10 Terrible

Zara

Stayed 7 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Clean, fabulous staff
Stayed 3 nights in Dec 2025

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean renovated facilty, downside was lead to believe valet was the only parking option. I registered with valet put a card on file , that card was not charged for valet , instead the hotel charged a card not authorized for valet without my permission, when i called them about the charge they said you left card for incidentals , i said no i left a different card for valet yall charged an unauthorized card for valet!! Get things straight with front desk before you get ripped off
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Breakfast was great, the room was on point, but the only down fall is, i was not told before i booked my room that there was valet parking and how much it was going to be.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door was an interesting choice, could update the TVs
Stayed 3 nights in Dec 2025

10/10 Excellent

CRAIG

Stayed 2 nights in Dec 2025

8/10 Good

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room left a little to be desired, but the staff was courteous, the included breakfast was good.
Stayed 2 nights in Dec 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
First, it is quite insulting to have an elevator in the lobby but make your guests use the outside elevator to get to their rooms. Our room keys did not work. After returning to the reception desk twice we were given another room. The rooms are so small I had to get into and out of bed by crawling from the foot of the bed. Bathroom was very outdated and had no door separation from vanity to tub area. Staff were not friendly. Won’t book again. That said, beds slept well.
Stayed 1 night in Dec 2025

10/10 Excellent

Angeline

The staff was very friendly and helpful. Great selection for breakfast, the beds were. comfortable, the roupdated. Short walking distance to broadway
Stayed 4 nights in Dec 2025