Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
Costanera
3 min walk
Puerto Natales Casino
8 min walk
Plaza de Armas
9 min walk
Puerto Natales (PNT-Teniente J. Gallardo)
10 min drive
Room options
View all photos for Classic Double Room
Classic Double Room
Sleeps 2
1 King Bed
View all photos for Basic Triple Room
Basic Triple Room
Sleeps 3
3 Twin Beds
View all photos for Basic Twin Room
Basic Twin Room
Sleeps 2
2 Twin Beds
About the area
Puerto Natales
In Natales .Within a 5-minute walk of this Natales hotel, you'll find Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within half a mile (1 km).
What's nearby
Costanera - 3 min walk - 0.3 km
Puerto Natales Casino - 8 min walk - 0.7 km
Plaza de Armas - 9 min walk - 0.8 km
Cueva del Milodon - 12 min walk - 1.1 km
Mirador Cerro Dorotea - 2 min drive - 1.7 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive
Restaurants
La Disquería Natales - 5 min walk
El Bote - 5 min walk
Pampa Restobar - 5 min walk
Masay Pizza & Sandwich - 6 min walk
Cafe Kau - 8 min walk
About this property
Pristine Patagonia Hotel
Natales guestrooms with free WiFi
Free breakfast is served daily. WiFi is free in public spaces.
9 guestrooms or units
Local cuisine breakfast (free)
Breakfast available (free)
Front desk (limited hours)
Pristine Patagonia Hotel offers 9 accommodations. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
Accessibility
No elevator
Room amenities
More
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash.
Property is also known as
Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales
Pristine Patagonia Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The view is very beautiful. I got the ocean view on the second floor. The staff is very friendly and will ask you whether you would like scramble eggs.
The staff were very friendly and helpful. The room was a good size and the bed was comfortable. The shower was hard to operate as it had separate cold and hot taps and there was no chair to relax in. The hotel said they had booked me a taxi to collect me at the airport but it wasn't there and they didn't apologise for this which I wasn't very impressed with.
The owner was so incredible and kind! She gave us great tips for our travels. She went out of her way to drive us to a restaurant she recommended. The hotel is very clean, located very close to the water and close to town! Highly recommend you stay at this hotel!
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try
Cons:
1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up
2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge.
3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall.
4. The room is not quite clean but the toilet is jammed somehow.
Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
Hotel agradável, esperava mais pelo valor… Não possuem tv nos quartos, café da manhã extremamente simples (tem hostel na cidade que oferece um café da manhã bem melhor). Não fornecem snacks para levarem nos passeios que acontecem nos horários mais cedo que o café da manhã. Localização ok, de fácil acesso andando para o centro. Funcionários não falam muito bem inglês e não entendem muito bem o português. Cobraram os 19% de IVA no check-in e ficamos sem entender o porquê, pois a comunicação ficou prejudicada por não falarem em inglês. Serviço de quarto e troca de toalhas somente são realizados quando solicitados. Solicitei arrumação do quarto e posteriormente, observei que sumiu alguns itens pessoais meus. Muito triste esse tipo de situação acontecer em um hotel desse nível, mas como não foi nada de muito valor, não fiz questão de fazer uma reclamação formal. Possuem serviço de lavanderia. Não possuem frigobar nos quartos.