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The Singular Patagonia

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Couples treatment rooms, sauna, hot tub, steam room, body treatments
Snack bar
Free daily buffet breakfast
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Free minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Km 5 Norte Puerto Bories, Natales, Magallanes, 6160000
  • Place, Mirador Cerro Dorotea
    ‪6 min drive‬
  • Place, Costanera
    ‪6 min drive‬
  • Place, Cueva del Milodon
    ‪7 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (The Singular)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Suite (The Singular)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (The Singular)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (The Singular)

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

About the area

Puerto Natales

Seaside stay .Within 3 miles (5 km) of this Natales hotel, you'll find Última Esperanza Fjord and Cueva del Milodon. History Museum is within 6 miles (10 km) and Cerro Dorotea is within 20 miles (32 km).

What's nearby

  • Mirador Cerro Dorotea - 6 min drive - 4.4 km
  • Costanera - 6 min drive - 4.8 km
  • Cueva del Milodon - 7 min drive - 5.1 km
  • Puerto Natales Casino - 8 min drive - 5.8 km
  • Plaza de Armas - 9 min drive - 6.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪El Asador Patagónico - ‬6 min drive
  • ‪Santolla - ‬6 min drive
  • ‪Café Artimaña - ‬6 min drive
  • ‪Baguales Brewery & Restaurant - ‬6 min drive
  • ‪La Terraza - ‬6 min drive

About this property

The Singular Patagonia

4.5-star beach hotel near Última Esperanza Fjord
The Singular Patagonia offers its guests a full-service spa and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 1195 square feet (111 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Singular Patagonia. An area shuttle within 100 meters and a casino shuttle are available for a fee. Free self parking is available.

This 4.5-star Natales hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 dining venues
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
The Singular Patagonia offers 57 accommodations with free minibar items and safes. LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The Singular Patagonia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Similar properties

Front of property
Hotel Costaustralis
Natales
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 548 reviews
The price is CA $166
CA $166 total
May 28 - May 29
Hotel Costaustralis

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 m
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Singular Patagonia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Patagonia Singular

Singular Patagonia

Singular Patagonia Hotel

Singular Patagonia Hotel Puerto Natales

Singular Patagonia Puerto Natales

The Singular Patagonia Hotel Puerto Natales

The Singular Patagonia Puerto Natales, Aisen Region, Chile

Singular Patagonia Hotel Natales

Singular Patagonia Natales

The Singular Patagonia Puerto Natales

The Singular Patagonia Hotel

The Singular Patagonia Natales

The Singular Patagonia Hotel Natales

Frequently asked questions

How close is The Singular Patagonia to the airport?

The Singular Patagonia is 3.1 mi (6-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does The Singular Patagonia have an airport shuttle?

Airport shuttle services are not available at The Singular Patagonia.

Does The Singular Patagonia offer free breakfast?

The Singular Patagonia offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at The Singular Patagonia?

No, there is no casino at this hotel, but Puerto Natales Casino (6-min drive) is nearby.

What time is check-in at The Singular Patagonia?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Singular Patagonia?

This hotel offers free self parking.

Does The Singular Patagonia have a pool?

The Singular Patagonia does not have a pool.

Does The Singular Patagonia have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine and ocean views.

Does The Singular Patagonia have a spa?

This hotel has a spa, which features hot stone massages, body treatments, and facials.

How close is The Singular Patagonia to downtown Natales?

The Singular Patagonia is 3.1 mi away from Puerto Natales.

The Singular Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 132 reviews
Rating 8 - Good. 15 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Raj

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was a very disappointing experience - it’s not worth the price at all. We did not get any of the excursions we wanted because it was booked out or weather. They also don’t allow you to book ahead of your stay, so you’re at their mercy. We ended up doing our own excursions with outside companies who had plenty of availability or by renting a car. The staff also miss critical requests like to go breakfast (which is offered), would bring out wrong dishes to dinner, didn’t offer us a ride from the airport despite having 5-10 hotel cars parked outside and the ride is 5 minutes etc etc. It’s just not a 5 star experience that we were hoping for on our honeymoon.
Stayed 4 nights in Feb 2026

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Sencillamente es[ectacular! Todo!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolanta, Palanga

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Feb 2026

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Very clean rooms with wonderful views. The excursions made our experience very special. Gonzalo and Franco were excellent guides. A few hotel staff members stood out to us. We will always remember them, it was Fernando at the bar, Camilla, Javiera and Max. We always enjoyed seeing them during our stay.
Stayed 5 nights in Jan 2026

2/10 Terrible

zhiwei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As mentioned in previous reviews, the service at this hotel does not match its price. While the location and design are both top-class, the poor service completely ruins these advantages, along with guests’ vacation experience. The hotel’s operations team is unprofessional and fails to meet even basic service standards, let alone make guests feel comfortable or welcomed. A significant portion of the staff come across as cold and unhelpful, leaving guests confused and frustrated—especially at the front desk and in the restaurant, where the indifferent attitude is particularly puzzling. This unpleasant experience led me to cancel Singgular Santiago, and I will not be returning in the future.
Stayed 3 nights in Dec 2025

8/10 Good

Qamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, spa was good, the lamb chops in restraunt were the best ever.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location ! Hotel has a very unique design and absolutely love it! Very nice and friendly staff. Restaurant and bar really good with an amazing water view. The rooms were super clean with water view as well. The housekeeping staff were amazing making us feels at home .. I highly recommend this BEAUTIFUL hotel
Stayed 6 nights in Nov 2025

6/10 Okay

Augustijn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights at The Singular Patagonia. The owners and architects went all the way to transform this former meat processing plant into a luxury hotel. The presence of the old equipment is magnificent, and the views are spectacular. Running a hotel operation at such a remote location is very challenging. Creating an experienced service team is almost impossible, especially having the hotel closed 4 months per year. Although the staff is very friendly and helpful we experienced service issues every day. From an overheated bathroom to no water and from very slow check-in and F&B service to incorrect F&B items. To mitigate this service risk, it would require stronger guest service-oriented management and more automation (such as tablets for waiters). For this reason, we decided to skip The Singular in Santiago but would recommend to try-out the one in Patagonia, taking the above into consideration.
Stayed 4 nights in Nov 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible, the staff was so kind and supportive, and all of the excursions were great. We took bikes into town one day, went horseback riding another, and I spent a few hours at the relaxing spa! The experience was magical.
Stayed 3 nights in Nov 2025

10/10 Excellent

kenia

Travelled with partner
Liked: Cleanliness
Everything about this hotel is beautiful and exceptional, the service is impeccable , customer service at its best. This is one of the best hotel stays I’ve been , I have to mention their restaurant WOW, WOW!!! Extraordinary.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it. Superb.
Stayed 1 night in Mar 2025

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give ten stars on this review, I will. Mark from the Concierge Desk went above and beyond to ensure I enjoy my stay at the hotel as well as my trip in Chile. I unfortunately lost my cellphone at the Santiago airport before boarding my flight to Puerto Natales. After arriving at Singular Patagonia late in the afternoon, I asked for help to buy a new phone before going to the park on the second day. Mark immediately realized that because the 2nd day was Easter holiday, and stores would be closed, I only had less than one hour to ensure I have a phone during the trip. He called the electronic stores to ensure they were open and the type of phone I looked for was available. A taxi was arranged to drive me to the electronic store and drive me back after i complete the purchase. Because of Mark and the team, my trip in Chile completed with sweet memorable and good pictures. Singular Patagonia will always be my 1st choice when visiting Puerto Natales again. What's more: The view from the room was stunning, even more beautiful than the picture shows. The breakfast offerings were nutritious and convenient to start a day. Thank you, Mark. Thank you, Singular Patagonia.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

10/10 Excellent

Rama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and I would Love to come back
Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel !!!

the absolute best hotel !!! top to bottom - great place to stay - location , quality , staff , food everything ! fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Marcel

Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around, exceeded expectations in every aspect
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Harrison

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel. Consider was super helpful with rental car repair issues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the best hotel ever stay in! We didn’t want to leave! The customer experience was amazing and the hotel team was absolutely fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Bedford

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just INCREDIBLE! Superb resort in a serene setting. It is pricey, but you are certainly getting what you are paying for! Highly recommended as a once in a lifetime experience.
Stayed 7 nights in Nov 2024

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, especially Javier!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ganning, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
historical museum, excellent dining option, good service and water front view
Stayed 1 night in Mar 2024