4/10 Poor
Lori
May 8, 2025
Disliked: Staff & service, property conditions & facilities
It's a beautiful place overall, check in was at 4pm, went ok, not much info given, hauled my luggage by myself up several flights of stairs, no one to help. got to the room, only to notice the top blanket was damp, stained and had a dead bug on it. I tried to call the front desk but the phone was not working. walked back down to the front desk only to find it locked and the one lady gone by 5pm. Walked around the property and saw some people who told me that there was a pub hidden in the back that was opened, so I went there to eat. The food and service was excellent at the pub. Wanted to swim later but the pool was not ready apparently. Went back to my room for a shower, the shower was not completely clean, had to rinse it before I got in. ugh gross. There was a woman ghost in my room, I actually saw her for a split second, one light bulb flickered, I got chills and was scared a little, but I left the lights on to sleep and the tv loud so I couldnt hear anything else. The second night, still no blanket. I thought about checking out, but by the time I got back from my conference the front office was closed. I left the lights and tv on again. At about 2 or 3am the power went out. I layed in bed, frozen scared to death. I prayed for the sun to come up. As soon as it did, I got out of bed and called the front desk, but, of course, no one answered. I got dressed and left out of that place as soon as possible. I can't believe there is not at least one staff member on property.
Lori
Stayed 2 nights in May 2025
