View all photos for Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View
Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View
12 sq m
Sleeps 3
1 Double Bed and 1 Twin Bunk Bed
View all photos for Economy Double Room
Economy Double Room
17 sq m
Sleeps 2
1 Queen Bed
View all photos for Comfort Studio, 1 Bedroom, Garden View
Comfort Studio, 1 Bedroom, Garden View
17 sq m
Sleeps 2
1 King Bed
About the area
National Park Village
On boardwalk/promenade.Within a 10-minute walk of the motel, you'll find Fishers Track and Marton Sash and Door Cycling Park. Old Coach Road Bike Trail and Whakapapa Ski Area are within 16 miles (25 km).
Marton Sash and Door Cycling Park - 8 min walk - 0.7 km
Tongariro National Park - 6 min drive - 8.2 km
Raurimu Spiral - 14 min drive - 10.4 km
Tongariro National Park Whakapapa Visitor Centre - 15 min drive - 20.3 km
Whakapapa Ski Area - 21 min drive - 26.4 km
Getting around
Taupo (TUO) - 78 min drive
Restaurants
Schnapps Bar - 7 min walk
Macrocarpa Cafe - 10 min walk
Eivins Bistro Bar - 2 min walk
The Station Cafe and Restaurant - 12 min walk
Basekamp - 4 min walk
About this property
Plateau Lodge
Family-friendly 3-star motel near Marton Sash and Door Cycling Park
As a guest of Plateau Lodge, you'll find spa services, a library, and a terrace. WiFi is free in public spaces. Gift shops/newsstands, ski storage, and tour/ticket assistance are also featured at the family-friendly Plateau Lodge. Self parking is free. A complete renovation of Plateau Lodge was completed in February 2024.
Smoking is allowed in designated areas at this 3-star National Park Village motel.
1 building
1 floor
22 guestrooms or units
Built in 1993
Childcare (surcharge)
Ski lift tickets
Ski equipment storage
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Library
Terrace
Garden
Gift shop
Fireplace in lobby
Television in lobby
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Plateau Lodge offers 22 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested. Renovation of all guestrooms was completed in February 2024.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 24 for adults and NZD 19 for children
Things to do
Bicycle shuttle
Bicycle storage
Bicycle tours
Books
Library
Playground
Ski passes
Ski storage
Table tennis
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
High-pile carpet in room
No elevator
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Room amenities
Entertainment
Cable/satellite channels
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
More
Air conditioning
Bulk dispensers for toiletries
Eco-friendly toiletries
Heating
Individual decor
LED lighting
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 55.00
Express check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for NZD 35.0 per day.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately NZD 24 for adults and NZD 19 for children
Late check-out fee: NZD 55.00 (subject to availability)
Rollaway bed fee: NZD 35.0 per day
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property Registration Number 9429036926015
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village
Plateau Lodge Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
급하게 예약한 방인데 매우 좋은 선택이었습니다. 투베드룸 아파트먼트에서 지냈는데, 매우 깨끗하게 유지되고 있었고, 구조도 4인 가족이 지내기에 딱 좋은 사이즈였습니다. 인테리어는 모던하고 현대적입니다. 화장실이 약간 작지만 충분히 기능을 하는 편입니다. 수건이 아주 넉넉히 구비되어 만족스러웠습니다. 밤에 추울때 히트 펌프가 제대로 기능하여 금세 따뜻해졌습니다. 다음에 통가리로 크로싱 갈때 또 가겠습니다.
This was such a sweet, wonderful property. The staff were delightful, the room was clean, and this was a wonderful time
Sydni
Stayed 1 night in Jan 2025
8/10 Good
Martine
Dec 1, 2024
Liked: Staff & service
Outdoor tub was divine, everything else less so
I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on.
The water pressure in the shower was excellent.
The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean.
The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle.
The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.
The staff were friendly and nice - and we greatly appreciated the dry room that was available for use in October (we were also the only ones using it and there was sufficient room for my group of 6). There was also a common kitchen and dinning area, that had a kids area with toys for children to play. My children enjoyed their time with other kids there, and there seemed to be quite a few toys to go around. However, being a common kitchen, there was a strong smell of recent cooking and the condition will depend on the guests that use it.
As for the individual room, it was on the smaller side for 6, and may be a bit uncomfortable with the glass doors opening into the living room that may be a set up as a bed. The heating was strong (if you like it warm, but it can also be switched off).
The lady on the front desk was lovely and helpful. The unit was a great set up for us with two small kids and even had a proper gas oven. We also really liked the communal area, with books and toys for the kids. The trampoline was great too! Thank you for having us, we would love to come back again!
Anneke
Stayed 2 nights in Aug 2024
10/10 Excellent
Jordan
Travelled with family, Travelled with family and small children
I was extremely happy I booked this property for our family get away. When I entered the room it was nice and cozy. The staff at reception was so helpful and understanding. Overall I loved my stay will be staying here in future. The property is well looked after in terms of cleaning and every other facility. I definitely recommend this property to other travellers. One more thing parents with kids will love the little play area this place has for kids. my 6 year old was in the play area that’s with the guest lounge and it had a nice fireplace just too amazing for this colder mornings.
The property was well located for the Tongariro Crossing shuttles, and good information was provided about local facilities. It was a shame that my own stay wasn’t a positive one - I spent one morning chasing a mouse around the room and was told there wasn’t anything they could do. Any aerosols used set off an alarm that woke everyone up at 6am. I feel like I massively overpaid for what felt more like a hostel experience.