Ratings based on 416 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

One night stopover after arriving in Sri Lanka

Posted Mar. 17, 2024 on Hotels
This is the second time we have stayed here and it was excellent again. Check in was quick and efficient and the room was clean and well equipped with a lovely sea view. Both the dinner and breakfast buffets were top class with plenty of choice.
Comment from Hotel Management
Mar. 22, 2024 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest , Greetings from Sentido Heritance Negombo, Sri Lanka! We are super ecstatic by your overjoyed feedback. Your every word encourages us to strive more to please our guests. We look forward to welcoming you back for another enjoyable stay as our loyal guest. Thank you.
4 out of 5
by A traveller from Atlantic Beach

Posted Mar. 16, 2024 on Expedia
This was a nice place to stay upon landing in Sri Lanka.
Comment from Hotel Management
Mar. 19, 2024 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest Jennifer, Greetings from Sentido Heritance Negombo, Sri Lanka! It is so great to hear your recommendation. We look forward to welcoming you back for another great stay. Thank you.
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 9, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 9, 2024 on Hotels
5 out of 5
by A traveller from Chandler

Posted Feb. 6, 2024 on Expedia
A great hotel with all the amenities. Beautifully landscaped grounds and pool with nice dining options both at the hotel and in the area. Views of the Indian Ocean are great. Would highly recommend this hotel if you are traveling to Sri Lanka.
Comment from Hotel Management
Feb. 10, 2024 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest Phillip, Greetings from Sentido Heritance Negombo, Sri Lanka! We are so thrilled by your super commendations and the high recommendation. Your every input energizes us to strive more to please our guests. We look forward to welcoming you back in your every footsteps to Sri Lanka. Thank You.
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Quick and efficient check in, we arrived before 11am and we’re in our room within 15 minutes.
Comment from Hotel Management
Feb. 6, 2024 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest Andrew, Greetings from Sentido Heritance Negombo, Sri Lanka! We are so delighted that you satisfied with our hospitality service. We would like to extend our splendid hospitality services on your next presence soon. Thank You.
2 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 24, 2024 on Expedia
5 out of 5
by A traveller

Brilliant hotel!

Posted Jan. 5, 2024 on Hotels
Brilliant stay at this beautiful hotel! Lovely kind and attentive service with a personal touch. Beautiful clean and spacious rooms with a lovely view overlooking the pool and beach. Comfortable pool lounges and nice pool bar with food available. Great location and also some nice Italian restaurants 1 minute walk away. Delicious and reasonably priced breakfast! Really can’t fault this place, I loved every moment of my stay and didn’t want to leave.
Comment from Hotel Management
Jan. 9, 2024 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest Justine, Greetings from Sentido Heritance Negombo, Sri Lanka! We are profoundly happy with your spectacular review. Your feedack encourage us to strive more to please our guests. We would like to see your next presence soon as our adorable guest. Wishing you a fabulous year with great opportunities to make your life better! New Year's greeting with all the good wishes from the entire team. Thank You.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 6, 2023 on Hotels
4 out of 5
by A traveller

Great - short stay

Posted Dec. 2, 2023 on Hotels
Great room, lovely views, great staff. Unfortunately had to wait 45 minutes for a tuna panini at the restaurant, we then saw them making it 5 minutes before serving it to us as the kitchen is fully visible. Sadly didn’t have much time to enjoy the beach before it started raining during our one night stay.
Comment from Hotel Management
Dec. 5, 2023 by SENTIDO Heritance Negombo, Hotel Management
Dear Valued Guest Emma, Greetings from Sentido Heritance Negombo, Sri Lanka! Thanks for your commendation on view, staff and rooms. We have taken a note of your other inputs. We extend our apology, if anything dishearten your feeling. We look forward to extending our salutation on your next arrival soon in coming festive season to enjoy the festivity . Thank You.