Ratings based on 264 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024
Me & My Lady came in mid March & it was absolutely beautiful, as soon as we arrived we were greeted & taking care of. Rooms clean, nice pools, beautiful scenery. The staff here was amazing. Mr Parchment was very nice & helped tremendously.
The area around is nice, kinda separated from the town a little bit, but if you coordinate with the staff members they will surely take care of you in transportation.
Definitely a beautiful place & I will be returning soon.
Comment from Hotel Management
Mar. 26, 2024 by Romeo, Hotel Management
Hello Triston, It is good to know that you and your Lady had a good time. Our staff are always ready to assist our guest and for you to have that experience means a lot to us. As soon as you are able to come and let us take care of you again.
by A traveller
Posted Feb. 11, 2024 on Expedia
This was our second year staying here and we loved it was much as last year. The staff and owner are friendly, transportation to the beach is easy, the pools are beautiful and well maintained, and it’s quiet in the evenings compared to the beach.
Comment from Hotel Management
Feb. 11, 2024 by Romeo, Hotel Management
Good day TriciaThank you for sharing with us you feedback. As always it is great to hear from our guest and also to know that it was not your first visit. We hope you will make us your home away from home. Have a great day and see you again soon.
by A traveller
Posted Feb. 8, 2024 on Expedia
Nice big rooms beautiful view awesome staff.
Comment from Hotel Management
Feb. 11, 2024 by Romeo, Hotel Management
Hello BobbyWe are delighted you had a good time with us and that you found the facilities beautiful Please allow us to host you again very soon.
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 26, 2024 by Romeo, Hotel Management
Good day BryannThank you for offering a rating and for trusting us with your vacation. I was our please and we hope to see you again soon.
by A traveller
Beautiful space.
Posted Feb. 6, 2024 on HotelsBeautiful place with great, attentive staff!! Will definitely be back!!
Comment from Hotel Management
Feb. 6, 2024 by Anna-kay, Hotel Management
Hello Jose, Thank you for choosing to stay with us and for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your experience with us. We take pride in providing exceptional service and creating a memorable stay for all of our guests. We would be honored to have you return and provide you with an even better experience in the future. Thank you for your patronage and we look forward to serving you again!
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 11, 2024 by Romeo, Hotel Management
Good day GiovannaThank you for allowing us to host you and for taking the time to offer a review. We hope to see you again.
by A traveller
Posted Jan. 30, 2024 on Expedia
I arrived at the property at about 11:15 PM with all the numerous flight delays. Everything was closed down at the hotel. I was dehydrated from the trip and there was no water in the room. Security had to unlock the dining area to get me water. There was no food to purchase. Good thing I had protein bars in my luggage. There was no phone in the room in case I had an emergency situation. There wasn’t even a remote to turn on the TV.
Comment from Hotel Management
Jan. 30, 2024 by Romeo, Hotel Management
Good day Larry, We thank you for taking the time out to send over your feedback. We must apologize for the inconvenience and have since put measures in place to rectify as best as we can. The location does not allow right now for land lines in the rooms however we are hopeful for changes in the future.
by A traveller
Posted Jan. 16, 2024 on Expedia
The food was excellent, my favorite was the Brown Stew Chicken, Soup, and the Jerk Chicken Sandwich. Ramona, Nelia, and Natasha made beautiful drinks. Natasha made great conversation and was our favorite server. Infinity Pools were our spot, watching the crabs on the rocks and waves crash giving an unforgettable show. Snorkeling was amazing when it was calm enough, only 2 days out of 10. Mr Brown was kind and made sure we were always taken care of. There was a gentleman in the office almost everyday, I'm ashamed I forgot his name, but he was so kind and attentive with all my questions, he loves the Red Dragon Pork :) too so the management can know whom I am speaking of he deserves recognition. The Gardens were so beautiful and well kept! We will definitely be back!
Comment from Hotel Management
Jan. 19, 2024 by Romeo, Hotel Management
Good day JanelleWe are delighted to hear from you and we will certainly let the team know they did a good job. Encouragement does strengthens labor and to know the proper and food was to your liking certainly does that. Have a wonderful day and we hope to see you again soon.
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Romeo, Hotel Management
Hello Brad, as always it is a pleasure to be allowed to share in our guest memories and we thank you for joining all those persons sharing a rating for this property. Have a great day and we will see you again soon
by A traveller from bronx
Posted Jan. 7, 2024 on Expedia
Quiet and secluded.
Comment from Hotel Management
Jan. 16, 2024 by Romeo, Hotel Management
Good day Hortense, We are happy you got back home safe and was able to find the time to offer your review. Thank you for trusting us with your vacation experience we look forward to seeing you again soon.
