Ratings based on 112 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024
All of the staff was amazing and so friendly. Answered any questions we had. Our only snag was our transportation back to the airport was 45 minutes late. Plan to get back to the airport at least 4 1/2 early. Look forward to coming back
Comment from Hotel Management
Apr. 1, 2024 by Carmen and Renae, Hotel Management
Hi Angela,Thank you for your review.
by A traveller
Posted Jan. 21, 2024 on Expedia
Quiet
Comment from Hotel Management
Jan. 21, 2024 by Carmen and Renae, Hotel Management
Hi Susan,Thanks for your feedback
by A traveller
Posted Jan. 16, 2024 on Expedia
The location of this little hotel is great. That being said the pool was a pretty sad place, the bartender looked surprised when a guest showed up, the security was basically high school kids, I had to jump the wall because the front door lock broke while I was out (if I were not in shape it would have been impossible), and our door lock broke. It’s a pretty terrible hotel. But if you’re just looking for a place to crash, it may work if you like sleeping with mosquitoes.
All that being said, the restaurant across the street is crazy expensive, but fantastic. Food and drinks are amazing. Just expect slow island service.
Comment from Hotel Management
Jan. 23, 2024 by Carmen and Renae, Hotel Management
Hi Robert,Thank you for your review...Communication is the base of any human relation... We wish you have let us know your experience as it was going on and give us the opportunity while you were in house to help you in having a better experience.Our resort is a property where nature is engage to a family quiet environment where we put the frame and guest build their memories...unfortunately things happen beyond our control and we apologize for that.Wishing all the best to you and to your family,
by A traveller from St. Albans
Posted Jan. 15, 2024 on Expedia
Was on the west end, property was clean, rooms were clean and large. A beautiful ambiance.
Comment from Hotel Management
Jan. 21, 2024 by Carmen & Renae, Hotel Management
Thank you Tamar for your review
by A traveller
Posted Jan. 14, 2024 on Expedia
Carmen and staff are great! I’ve been coming here for years. Restaurant right across the street and the food is excellent.
Comment from Hotel Management
Jan. 14, 2024 by Carmen and Renae, Hotel Management
Thank you for give us the opportunity to welcome you again!From Your VSM family...See you net time:)
by A traveller from Conyers
Posted Jan. 13, 2024 on Expedia
The villa was a little smaller than I expected, we were having issues with the toilets flushing. But the property and all the views were amazing. Everything was close by, even the streets were nice and clean. I would definitely stay there again.
Comment from Hotel Management
Jan. 21, 2024 by Carmen & Renae, Hotel Management
Hi Karie,Thank you for feedback, we have made note of the issues and we will be resolving.Looking forward to a future stay with us,
by A traveller
Posted Dec. 27, 2023 on Hotels
Comment from Hotel Management
Jan. 14, 2024 by Carmen and Renae, Hotel Management
Thank you for your review!We hope to see you again....
by A traveller
Posted Nov. 24, 2023 on Expedia
by A traveller
Posted Aug. 23, 2023 on Expedia
It was across the street from ricks cafe which ended up being my favorite place to go in negril. The pool and hot tub were also very nice. All of the staff at villas sur mer were great, easiest check in ever.
Comment from Hotel Management
Oct. 20, 2023 by Carmen & Renae, Hotel Management
Thank you for your review.looking forward for your next stay ;)
by A traveller
Posted Aug. 15, 2023 on Expedia
Comment from Hotel Management
Aug. 16, 2023 by Carmen & Renae, Hotel Management
Hi Jennifer,Thanks for your review
