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Holiday Inn Metairie New Orleans by IHG

3.0 star property
3-star hotel in Old Metairie

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Photo gallery for Holiday Inn Metairie New Orleans by IHG

Exterior
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2261 N Causeway Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Crescent City Surgical Centre
    ‪2 min walk‬
  • Place, Lakeside Shopping Center
    ‪18 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
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4.2 out of 5, Very good, 461 reviews
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CA $169 total
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Mar 3 - Mar 4
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About the area

Metairie

Old Metairie stay.With a stay at this Old Metairie hotel, you'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center. Lake Pontchartrain and Clearview Mall are also within 3 miles (5 km).

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Crescent City Surgical Centre - 2 min walk - 0.2 km
  • Omega Hospital - 10 min walk - 0.9 km
  • Serenity Day Spa and Gifts - 15 min walk - 1.3 km
  • Lakeside Shopping Center - 18 min walk - 1.6 km

Getting around

  • Canal at Saint Anthony Stop - 5 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 16 min drive

Restaurants

  • ‪Circle K - ‬1 min walk
  • ‪Little Tokyo Restaurant - ‬3 min walk
  • ‪Acme Oyster House - ‬17 min walk
  • ‪Outback Steakhouse - ‬2 min drive
  • ‪IHOP - ‬10 min walk

About this property

Holiday Inn Metairie New Orleans by IHG

3-star hotel in Old Metairie
Holiday Inn Metairie New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Metairie New Orleans by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Metairie hotel.

  • 1 building
  • 205 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Metairie New Orleans by IHG offers 205 accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.89 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.89 to 19.00 per person
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Metairie Airport
Holiday Inn Metairie New Orleans Airport
Holiday Inn New Orleans Hotel Metairie Airport
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn New Orleans Airport Hotel
Holiday Inn New Orleans Airport

Holiday Inn Metairie New Orleans by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Erik

Stayed 3 nights in Nov 2025

6/10 Okay

betty

Stayed 2 nights in Nov 2025

10/10 Excellent

Tricia, Goose Creek

Stayed 1 night in Nov 2025

2/10 Terrible

Melanie

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
It popped up on Expedia as a pet friendly hotel. But then wouldn’t allow pets so I’m screwed out of $150. Thanks.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 6 nights in Oct 2025

8/10 Good

Shirley

Stayed 3 nights in Nov 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Tajuana

Liked: Cleanliness, staff & service, amenities
Everything from entry to departure was great Even refunded breakfast fee due to power outage. I will be staying with them again.
Stayed 2 nights in Nov 2025

4/10 Poor

Jonnella

Travelled with family
Disliked: Cleanliness, amenities
Room was filthy, carpet was nasty damp feeling, room smelled like wet dog, breakfast was horrible., definitely not worth $5 much less the $12 pp they charge Only 2 restaurants' (mom and pop run) within walking distance. I also purchased the add on insurance for $9. I needed to have a medical procedure, so had to cancel, then when I canceled, I got no refund because it had a clause I had to "cancel within 48 hrs of booking"...What the bleep! $220 wasted. We have stayed there many times before, but now never again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline, Memphis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms are neat and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were cleaned, bar and restaurant on-site. Enjoyed my stay
Stayed 1 night in Nov 2025

8/10 Good

Josh

Business traveller
Liked: Cleanliness
The stay was good and liked my room. I was disappointed breakfeast wasnt included with my room like all the other holiday inns I've stayed. This hotel does not offer complementary breakfast and that's very important to me and my family.
Stayed 1 night in Nov 2025

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed one night before moving on to our next location the next day. This hotel is close to the airport near the highway.The staff at the front desk were very friendly, professional and helpful with suggesting eating places nearby. It was easy the following morning for our cab driver to pick us up and get us to our next destination in plenty of time. We did not eat inside this hotel because we decided to venture out but I did notice that there were several people sitting inside the hotel restaurant eating. The pricing for the in-hotel restaurant was very reasonable. One thing I noticed is that although this hotel is an older location, it was very clean. The lobby was spotless and sparkling, there wasn't trash or dust on the floor. They also had fruit water in the lobby that was free for anyone who wanted it - very refreshing! We only had one issue: the TV in our bedroom didn't work and no spare blanket was in the closet. I called the front desk and the shift manager came up to our room. She did all she could to try to make the TV work but was unable to. She was willing to move us to another room but we opted to stay where we were since we had already begun to unpack our things. Our stay was peaceful and the pool was very clean. We will stay here again. It's simplistic and worked for us just fine.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Amenities
Pros: Helpful staff, updated lobby, free parking, budget friendly. Cons: Room has significant signs of wear, room smells moldy/like old, wet carpet and shower was lukewarm. Overall: A fine option for a single night stay on a budget, but not for a substantive stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Arsenio

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Berton, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations!
Stayed 1 night in Oct 2025

10/10 Excellent

Jamel

Great stay it was very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Facilities are adequate. Shower didnt work properly. I did not have breakfast, which is not free; I did have dinner and it wasnt great.
Stayed 2 nights in Oct 2025

8/10 Good

Johnathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, VERY comfortable beds, friendly and helpful staff! Will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was so sweet, will stay again.
Sacred Grinds is the best coffee ever!!
Stayed 1 night in Oct 2025

2/10 Terrible

Jenene

Disliked: Cleanliness, staff & service, property conditions & facilities
There was bugs in bathroom and Kiara was dismissive about it , i will email corporate my detailed experience
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was very clean. Hotel desk staff were wonderful. Room was clean. Perfect for what we needed.
Stayed 1 night in Oct 2025