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InterContinental New Orleans by IHG

4.0 star property
4-star hotel near Canal Street

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Meeting facility
Ballroom
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(117 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(48 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

8.4 out of 10
Very good
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Lafayette Square - 3 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 8 min walk - 0.7 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental New Orleans by IHG

4-star hotel near Canal Street
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 484 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 8330 sq ft of conference space
  • 774 sq m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1249 out of 1865 reviews
Rating 8 - Good. 368 out of 1865 reviews
Rating 6 - Okay. 135 out of 1865 reviews
Rating 4 - Poor. 50 out of 1865 reviews
Rating 2 - Terrible. 63 out of 1865 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel...great staff...awesome 5 star stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Alfonzo

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 3 nights in Aug 2025

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

10/10 Excellent

Andrus, Carencro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again.
Stayed 1 night in Oct 2025

8/10 Good

Tirso

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the hotel's areas are getting old. The AC was not working a 100% as this kind of hotel would need.
Stayed 2 nights in Sep 2025

8/10 Good

Mario

Liked: Amenities, property conditions & facilities
Very nice and nicely located
Stayed 3 nights in Sep 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Marc

Stayed 2 nights in Sep 2025

10/10 Excellent

Hanna

Stayed 2 nights in Sep 2025

10/10 Excellent

Kareema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uber friendly and accommodating staff, super clean facility and room, and easily walkable to all attractions.
Stayed 3 nights in Sep 2025

10/10 Excellent

wilfredo, dunmore

Liked: Cleanliness, staff & service, property conditions & facilities
Thee staff was very helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for shopping and dining
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaunette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, thank you all so much for making my stay a great one! Looking forward to staying again!
Stayed 3 nights in Sep 2025

10/10 Excellent

sharletta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

MA CLARINDA A, PALATINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Sohail was great! Highly recommended!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental is a solid 4 star hotel. Their prices are really reasonable and the people on staff their are very attentive and professional.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tamiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second tome staying at this hotel. It’s very nice and convenient to Canal and Bourbon streets.
Stayed 2 nights in Sep 2025

8/10 Good

Jose, LAFAYETTE

Liked: Staff & service
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were downtown near everything our balcony view was beautiful clean rooms, service were excellent customer service during check in very nice. Peters restaurant buffet breakfast was very nice fresh it was worth it every,morning breakfast chef was awesome fresh omelets, this the place to be great staff me and my husband loved it we celebrated his 60th birthday and our 14th anniversary they sent us up to our room amenities we were bless
Stayed 4 nights in Sep 2025

10/10 Excellent

Irving Garcia

Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities
Everything
Stayed 2 nights in Sep 2025

8/10 Good

Antwana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was wonderful overall. The property was clean, comfortable, and the staff I encountered during my stay were welcoming and helpful. Everything from check-in to the amenities made for a marvelous experience. The only issue I experienced was at checkout. The staff member assisting us was quite standoffish she didn’t greet us or make eye contact, and simply said “check out.” I even had to ask where to return the key cards. It was disappointing, especially as this was the final impression after such an excellent stay. I would still recommend this hotel and plan to return, but I hope management addresses this to ensure consistency in the guest experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you dont mind walking a few blocks to desired locations, there are many options to do so. I loved everything about the location, cleanliness, friendly staff. I cant wait to return.
Stayed 4 nights in Sep 2025