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Maison Métier, in the Unbound Collection by Hyatt

5.0 star property
5-star luxury hotel near Bourbon Street

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Photo gallery for Maison Métier, in the Unbound Collection by Hyatt

French cuisine
Property video
Bar (on property)
Property entrance
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
546 Carondelet Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪8 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Caesars New Orleans Casino
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

New Orleans

Central New Orleans getaway .Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 11 min walk - 1.0 km

Getting around

  • Saint Charles at Lafayette Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪34 Restaurant & Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Funny Library - ‬2 min walk
  • ‪Tsunami Sushi - ‬4 min walk
  • ‪Herbsaint - ‬3 min walk

About this property

Maison Métier, in the Unbound Collection by Hyatt

5-star luxury hotel near Bourbon Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Maison Métier, in the Unbound Collection by Hyatt. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 5-star New Orleans hotel is smoke free.

  • 67 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Maison Métier, in the Unbound Collection by Hyatt offers 67 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered on request.

Awards and affiliations

Maison Métier, in the Unbound Collection by Hyatt is listed in the 2020 Condé Nast Traveler Hot List.

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 30 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • TV

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Maison Luz Property New Orleans
Maison Luz Property
Maison Luz New Orleans
Maison Luz
Maison Métier
Maison de la Luz
Maison Métier in the Unbound Collection by Hyatt
Maison Métier, in the Unbound Collection by Hyatt Hotel
Maison Métier, in the Unbound Collection by Hyatt New Orleans

Maison Métier, in the Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 228 out of 248 reviews
Rating 8 - Good. 15 out of 248 reviews
Rating 6 - Okay. 5 out of 248 reviews
Rating 4 - Poor. 0 out of 248 reviews
Rating 2 - Terrible. 0 out of 248 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. We enjoyed our stay very much. The staff is wonderful and the quality of the property is top notch. We will be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2025

10/10 Excellent

Fannie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Quaint, intimate and peaceful. Perfect retreat for work. Note that pool and gy.lm amenities are located next door, at sister property "The Barnett". On-site restaurant only serves breakfast, but sister property has a decent restaurant, as well as other local eats nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alley

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not a cookie cutter hotel-you feel it as soon as you enter the scented lobby with a huge bowl of pistachios. This place is a vibe and an experience in itself. No coffeemakers in the room, but morning drop-offs of thermoses of coffee/tea (and whatever milk you want) as early as you need. All-day $10 honor bar with basic mixers (no simple syrup I could see). Happy hour at 4 with wine and charcuterie. Speakeasy with hidden exit to SalonSalon which has the best whisky sours and elevated bar food. We found the location to be safe and quiet, a 5 minute stroll to Rouse’s Market which has a Starbucks, raw and cooked food, and 20 minutes walk to the French Quarter which made us feel better about the great NOLA meals we enjoyed. Oh, and if you enjoy a nice bubble bath after a long day out, this place still has tubs available!
Soaking tub
Honor bar
Tasty steak & eggs breakfast
Delish croque madame
Stayed 4 nights in Jun 2025

10/10 Excellent

Orin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and first class property
Stayed 3 nights in Jun 2025

10/10 Excellent

Hinrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
My second stay there. Very different for New Orleans as other high end hotels cater to guests coming for Mardi Gras, Jazz Fest or sporting events. Maison Metier provides high end comfort, privacy and personal interaction with staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, outstanding service, great location. Will likely return for another visit.
Stayed 2 nights in May 2025

6/10 Okay

Katherine

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very pretty but I would not consider it 5 star. The air conditioning wasn’t working for the first 24 hours we were there and we recieved no notice and or reimbursement. It was 90degrees outside. I had asked for coffee every day at 0730 and had to call for it 2 out of the 3 days. Bed wasn’t that comfortable. Beautiful decorations and nice having the wine and cheese even tho the lobby was sweltering when we went.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Liked: Amenities
I can’t wait to go back. The staff was great, the area convenient and the amenities unique.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I believe it’s a relatively new hotel. The rooms were spectacular. The one we were in had 25 foot high ceilings. The finishes are beautiful top-notch. Coming back at 6 o’clock every day and having a wonderful charcuterie and wine spread was just such a nice touch. The staff at the front desk and outside by the front door were overly helpful. Really just a wonderful stay
Stayed 5 nights in May 2025

10/10 Excellent

Georgia

Stayed 7 nights in Apr 2025

6/10 Okay

Arina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

too expensive for what it is

you need a key to get into the front door of the hotel, which is frustrating after getting off of a plane and theres no one at the door to let you in. after a few minutes of trying to shake the door open, a bellman came and opened the door as he watched me bring my luggage in myself. the hotel looks better in photos, in real life its much darker. the room itself was nice with nice furnishings, but not worth the 'boutique' price
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stunning hotel, terrible service.

The hotel is beautifully designed, which is very important to me when I travel. Sadly, the service does not match. There is no doorman and nobody to grab your luggage upon arrival. The mini-fridge in our suite was warm, not cold. The water in one of our sinks had a tiny little stream of water. We walked into Salon Salon one evening and were treated like we walked in off the street - if you call this an amenity, hotel guests should get priority. And, in an empty Breakfast room, the service was terribly lacking. I want them to get it right because it's so beautiful, but they have a lot of work to do in the Opertions department.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very upscale and luxurious hotel at a reasonable price and wonderful staff! You will feel pampered and relaxed
Stayed 7 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

GERMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Mar 2025