Note fondée sur 854 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2024
The nicest Residence Inn
Commentaires de Gestion de l’hôtel
12 juin 2024 par Diana, Gestion de l’hôtel
Dear Susan, Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 17 avr. 2024
The property was very nice and I had a great stay. The only thing I would say is a negative is limited dining in the immediate area but it's a short walk to bourbon street, though walking at night is not recommended, the street going from the hotel to bourbon street is dark and could possibly be unsafe
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Susan, Gestion de l’hôtel
Dear Casey. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
The property is in a great area. It’s in walking distance to many of the most enjoyable attractions.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Susan, Gestion de l’hôtel
Dear Lynette. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
19 mars 2024 par Susan, Gestion de l’hôtel
Dear Jessica. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Susan, Gestion de l’hôtel
Dear Stephanie. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
We stayed on the 18th floor. It was immaculate. We had a view of the city. Very clean, close to bourbon street (about 7mins walking), and quiet. Other than one of the front desk ladies giving me a hard time about two separate payments (which one of the supervisors was able to help clear this up), our stay was top notch. We also took advantage of the bar in the lobby which was fun for if you don’t want to hit the craziness of bourbon street. They also have room service. We didn’t use it but we did enjoy “Street Car Cafe” which is righ next door and offers room service. All in all, our stay was def a 4.8/5
Commentaires de Gestion de l’hôtel
18 mars 2024 par Susan, Gestion de l’hôtel
Dear Britt. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 15 mars 2024 sur Expedia
I stay at many Residence Inn’s and this property was sub par.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Susan, Gestion de l’hôtel
Looks like we missed the mark- so sorry about that! Let us know some specifics if you can so we can work on improvements- Take Care!
par un voyageur de Oakmont
Publié le 15 mars 2024
Rooms were clean and quiet. Exercise facility was adequately equipped. Hotel was ideally located close but not in the French quarter and close but not in the convention center area. There was no food in the hotel, but it was very close to a number of good options.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Susan, Gestion de l’hôtel
Dear Michael. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 14 mars 2024 sur Expedia
I had written and gotten confirmation that we would have adjoing rooms for our stay three different times and each time the hotel confirmed. Upon arriving after driving 11 hours to get there, I was told that they didn’t have adjoining rooms. The front desk person then kept saying over and over it wasn’t there fault and I asked who’s it was since I confirmed 3 times. She then acted like she did us a favor by getting two rooms on the same floor. She then promised to call and tell us the next morning at 7 am to confirm we would have them for the remainder of the stay. She also said management would be contacting me for compensation due to the mix up, which never happened. She callled at 10 am and told us we had to take all of our stuff from one room and put it in the other and then they would clean the adjoining room and it would be ready soon after. We moved all our stuff into one room and then proceeded to wait until 4 pm when I went down to the front desk to see when. Then we were finally given keys. The whole ordeal was ridiculous and I was never talked to by management nor given anything for completely botching the start of the trip. My wife and I were traveling with two kids under 9 years old. The complete lack of accountability and how the handled the situation was unprofessional and put a lot of stress on us which was suppose to be a spring break trip.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear William- We always try our best to accommodate connecting rooms. Due to availability, we were not able to your first night. Thank you for taking to time to give us the details, and I am sorry it put a damper on your trip.
par un voyageur
Publié le 14 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Susan, Gestion de l’hôtel
Dear Juan. Thank you for taking the time to share your positive experience at Residence Inn by Marriott New Orleans French Quarter Area/Central Business District. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.
