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St Charles Coach House, an Ascend Collection Hotel

3.0 star property
Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Garden
Meeting facility
1 King Bed, Nonsmoking, Upgrade

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

City center stay.Your stay at this Central City hotel places you within 2 miles (3 km) of National World War II Museum and Ernest N. Morial Convention Center. Smoothie King Center and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 14 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 19 min walk - 1.6 km
  • Smoothie King Center - 20 min walk - 1.7 km
  • Caesars Superdome - 2 min drive - 2.2 km

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪Sportsman Corner Bar & Daiquiris - ‬10 min walk
  • HiVolt Coffee
  • ‪Lagniappe Bakehouse & Coffee - ‬7 min walk

About this property

St Charles Coach House, an Ascend Collection Hotel

Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Art Deco New Orleans hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Silvia

Stayed 5 nights in Oct 2025

10/10 Excellent

Kini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. Most of the hotels in NOLA that are located in old, refurbished buildings have small, cramped rooms with low ceilings and sketchy plumbing. The Coach House might as well have been a brand new building. It was clean, comfortable and quiet. The staff were friendly and helpful. The housekeeping staff went out of their way to ensure we had everything we needed. Top notch service all around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking is a bonus and safe. The room was clean and the balcony off the room an added plus. Convenient location to take the trolly. Hospitable, nice staff. Enjoyed the treats offered in the lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean big room. Friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Devonn

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking with nearby transportation optiond was the highlight of this hotel. Coupled with the nice, comfortable room made for an ideal stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Stayed 3 nights in Sep 2025

10/10 Excellent

Roddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and well decorated. Free parking. Helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service
Enjoyed our stay and very nice staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time staying in this hotel! I was in town for a wedding and my room was a great base for my explorating of the city. Plenty of places up and down St. Charles Ave, streetcar right out front will take you to French Qtr. You wear the humidity in NOLA, but the hotel provides cool cloths to take outside with you! It makes a beautiful difference!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean comfortable room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property & staff. Will be booking here again anything I come to New Orleans
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Kioni

Stayed 3 nights in Sep 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night I arrived the shower and a few other specific items was not as clean as I have normally seen them. Nevertheless, housekeeping perfected the problem.
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Upstairs decor was nice on our floor but lobby entry was just ok
Stayed 1 night in Sep 2025

10/10 Excellent

Shaylyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel!! It had the charm and culture of the community while maintaining a clean, very nice environment! I LOVED the free, easily accessible parking on site! The hotel is also an easy distance from The French Quarter and The Smoothie King Center. I recommend anyone visiting NOLA to stay here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. It was directly across from a trolly stop which was extremely convenient.
Stayed 1 night in Sep 2025

8/10 Good

Doug

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and an overall great experience at a great price—with no extra fees for parking. Definitely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. Room rate includes parking, which is a big plus! Staff was very nice. Well worth the money.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mom & Daughter trip 2025

It was close to everything you wanted to do. And had several good restaurants nearby. Having close access to the street car was nice also. The hotel was really clean, rooms were big enough for 2 people & the beds was the most comfortable beds. I give it a 10/10 & e will definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel, Brighton

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed had bed bugs
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025