New Plymouth CBD stay.With a stay at this New Plymouth CBD hotel, you'll be steps from Saint Mary's Church and Taranaki Cathedral. TSB Showplace and Richmond Cottage are also within half a mile (1 km).
What's nearby
TSB Showplace - 2 min walk - 0.2 km
Puke Ariki - 3 min walk - 0.3 km
Wind Wand - 3 min walk - 0.3 km
Centre City Shopping Centre - 3 min walk - 0.3 km
Pukekura Park - 7 min walk - 0.6 km
Getting around
New Plymouth (NPL) - 11 min drive
Restaurants
Itch Wine Bar - 4 min walk
Three Sisters Brewery - 3 min walk
Salt Restaurant - 5 min walk
Ms White - 4 min walk
Pita Pit - 2 min walk
About this property
Distinction New Plymouth Hotel
3.5-star hotel perfect for exploring New Plymouth
As a guest of Distinction New Plymouth Hotel, you'll find a fitness center, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Distinction New Plymouth Hotel also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.
This 3.5-star New Plymouth hotel is smoke free.
60 guestrooms or units
3 levels
Built in 1999
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Storage area for luggage
Front-desk safe
Elevator
No smoking on site
Distinction New Plymouth Hotel offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 20 for children
Things to do
Gym
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Room amenities
Entertainment
32-inch TV with digital channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 20.00 for children
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Distinction New Plymouth
Distinction New Plymouth Hotel Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel New Plymouth
Distinction New Plymouth Hotel Conference Centre
Distinction New Plymouth Hotel Hotel New Plymouth
Distinction New Plymouth Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 411 out of 948 reviews
10 - Excellent
411
Rating 8 - Good. 394 out of 948 reviews
8 - Good
394
Rating 6 - Okay. 107 out of 948 reviews
6 - Okay
107
Rating 4 - Poor. 27 out of 948 reviews
4 - Poor
27
Rating 2 - Terrible. 9 out of 948 reviews
2 - Terrible
9
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Haylee
Travelled with family and small children
Oct 7, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice big spacious rooms but there is a Indian food smell.
Great staff - we’re very helpful with gaining ideas for things to do in the area.
Parking was good, but tight with a larger vehicle. Only criticism is when the room was serviced, the bed was made and towels replaced, but the cups/mugs weren’t replaced, so had to clean these myself in the bathroom sink to reuse. Other than that, an enjoyable stay and would book again.
Everything was spot on from checking in and out. Receptionist was so cheerful and helpful he gave us great tips. The beds were so comfortable and the spa was a bonus. Thank you very much will definitely come again.
Convenient and good place. Great shower and bath tub just be prepared for 4 hours of cleaning cycle so bath early. Too much light coming through curtains from CBD area so maybe get room on other the other side. Great welcome from staff. Worth the money.
We loved our stay at the Distinction New Plymouth Hotel. Was very impressed with our room and service. We booked last minute and were well looked after. Great value for money
We were very disappointed with our room, especially for the cost. No kitchen facilities, after a longdrive, we wanted toeatin, we had togo andask for platrs, andcutlery. There was no microwave, no kitchen sink, a tiny fridge. The spa bathis verysmall. There were cobwebs on the windows, and dirt on the windowsils, w
Sheena
Stayed 2 nights in May 2025
6/10 Okay
Krisann
Business traveller
Jun 2, 2025
Liked: Cleanliness, staff & service, room comfort
A decent enough hotel however, definitely in need of a refresh. The rooms were clean enough and it was fine for an overnight and service waa good, but would expect more given the price paid.
Unsure if we were given the older rooms or if there were better rooms.