Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024
Comment from Hotel Management
Mar. 18, 2024 by Renee Channell, Hotel Management
Thank you for taking the time to leave a review of our property! It looks like there was something left to be desired during your stay. I would love to find out what we may have been able to do to improve your experience. If you would like to discuss your stay further please reach out to me! We appreciate you choosing the Courtyard New York Manhattan/Chelsea and would like the chance to provide you with an exceptional experience the next time you choose to stay with us! Thank you again!!
by A traveller
Posted Feb. 2, 2024 on Expedia
Great staff very friendly
Comment from Hotel Management
Feb. 13, 2024 by George K., Hotel Management
Dear Allan,Thank you for your review. We hope to see you again when your travels take you back to New York.
by A traveller
Posted Jan. 31, 2024 on Expedia
This is a comfortable and quiet hotel. It’s across the street from NYPD station. Try breakfast at Paris Baguette that’s close by!
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Shannon,Thank you for your review. We hope to see you again soon!
by A traveller
Posted Jan. 29, 2024 on Expedia
The new renovations looked great
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Cory Paul,Thank you for your review. We hope to see you again soon!
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by George K., Hotel Management
Dear Udi,Thank you for your review. We apologize for falling short of your expectations. We hope you give us another try when your travels take you back to New York.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Michael,Thank you for your review. We hope to see you again soon!
by A traveller
Posted Jan. 18, 2024 on Hotels
Enjoyed my stay!
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Coles,Thank you for your review. We hope to see you again soon!
by A traveller from Mandeville
Posted Jan. 15, 2024 on Expedia
Easy walk to Madison Square Garden.
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear John,Thank you for your review. We hope to see you again soon!
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Lisa,Thank you for your review. We hope to see you again soon!
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by George K., Hotel Management
Dear Masami,Thank you for your review. We hope to see you again soon!
