Ratings based on 832 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
100% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from Roswell

Posted May 8, 2024
Comment from Hotel Management
May 9, 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
very comfy hotel, the fire alarm went off it seemed to be a dud other than that was a nice stay
Comment from Hotel Management
Feb. 28, 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ian Galloway General Manager
1 out of 5
by A traveller

Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ AhnGeneral Manager
4 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
It’s centrally located for my needs!
Comment from Hotel Management
Jan. 31, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn
3 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
No good
Comment from Hotel Management
Jan. 29, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ AhnGeneral Manager
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
The place was awesome! Front desk , superb! Definitely will be coming back! ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
Jan. 26, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
1 out of 5
by A traveller

Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ AhnGeneral Manager
4 out of 5
by A traveller

Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
5 out of 5
by A traveller

Amazing stay

Posted Jan. 16, 2024 on Hotels
Had an amazing stay in Red Lion! The room was clean, comfy with all amenities, location is great very close to the metro and shops.
Comment from Hotel Management
Jan. 16, 2024 by yj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager