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Heritage Hotel

2.5 star property
Hotel near Madison Square Park in New York

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Photo gallery for Heritage Hotel

Two single beds with matching headboards and footboards, a nightstand with a lamp, and a large window with curtains.
Experience the charm of this classic hotel, set amidst a bustling urban scene with a café and event space on site.
Cozy retreat with a sofa, flat-screen TV, and compact kitchenette.
Welcome to our reception area, featuring a sleek reception desk, pendant lights, and a clock on the wall.
Relax in our inviting lobby, featuring a seating area, reception desk, and stunning city views.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(125 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

New York

City center stay.At this Manhattan hotel, you'll be within a 5-minute walk of Madison Square Park and Flatiron Building. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

What's nearby

  • Madison Square Park - 2 min walk - 0.2 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • Rockefeller Center - 3 min drive - 2.1 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪Vin sur Vingt Nomad - ‬2 min walk
  • ‪La Pizza La Pasta - Eataly Nyc Flatiron - ‬3 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park in New York
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

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4.0 out of 5, Very good, 1,647 reviews
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CA $207 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 657 out of 1553 reviews
Rating 8 - Good. 482 out of 1553 reviews
Rating 6 - Okay. 240 out of 1553 reviews
Rating 4 - Poor. 85 out of 1553 reviews
Rating 2 - Terrible. 89 out of 1553 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in an ajoining room where the door between the rooms would not lock properly. And I could hear the people in the other room like they were right next to me. I did not feel safe. And the front desk would do nothing. Never again will I use Tracelocity.
Stayed 1 night in May 2025

8/10 Good

Eva Milva

Stayed 6 nights in Jun 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 4 nights in Apr 2025

8/10 Good

Adnan

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and affordable
Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay at Heritage since I want my room there!

The hotel staff is outstanding, and so kind! As a relative comparison, was at Aria in Las Vegas for 3 days last week. The staff at Aria much nicer! Thank you guys!
Stayed 2 nights in Apr 2025

6/10 Okay

zenon

Stayed 2 nights in Apr 2025

10/10 Excellent

LUZ, CAROLINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2025

8/10 Good

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruchi

Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was awful. The ipark garage that is affiliated with the hotel upcharged me it shouldn’t have been more than 75 and they charged me 100 for 24 hours and 46 mins.
Stayed 2 nights in Apr 2025

8/10 Good

Grazzia

Liked: Property conditions & facilities, room comfort

Good location

Good location for a reasonable price
Stayed 5 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super accommodating, helpful and polite. The room was small but very adequate and priced appropriately. Great surrounding area, great price and lots of stuff to do around the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Because the reservation was in my husbands name they would not let me check in until my husband was able to call hotels.com.
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
The check-in staff extremely good
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Heritage Hotel because it's close to places I like to go to and it's pretty quiet compared to some other hotels in the city. Staff is always friendly and helpful also.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Good location at a reasonable price. Happy with the 4 nights that we spent here. Friendly, helpful staff. Great coffee shop, Maman next door for breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

christine

Liked: Cleanliness, property conditions & facilities

Hôtel modeste mais confortable.

Héritage hôtel est un hôtel modeste mais très bien situé entre la 5eme et la 6eme avenue tout près de Broadway. Un quartier très vivant et agréable. La chambre 904 est spacieuse, propre mais très simple : un lit confortable et un élément en bois avec une petite penderie, tiroirs. Une vue dégagée sur l’Empire State Building. Elle donne sur la rue qui est relativement calme la nuit. Seul point négatif : une mauvaise odeur persistante dans la salle de bain.
Stayed 3 nights in Apr 2025

6/10 Okay

Juliette

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

JEFFERSON

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025