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Hotel Hugo

4.5 star property
Family-friendly 4.5-star hotel near Chelsea Piers

Choose dates to view prices

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
Property amenity
Lobby sitting area
3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

Superior King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room (Double Double)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe King Room Non Smoking

  • Sleeps 2

Superior Double Double

  • Sleeps 4

Deluxe Double Double

  • Sleeps 4

View all photos for Superior King Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior King Accessible

  • Sleeps 2

Deluxe King Accessible

  • Sleeps 2

View all photos for Loft Suite ADA

Living area

Loft Suite ADA

  • Sleeps 2

Superior Double Double ADA

  • Sleeps 4

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About the area

New York

Manhattan stay.Within a 15-minute walk of this Manhattan hotel, you'll find Hudson River Park and Washington Square Park. Whitney Museum of American Art and Brookfield Place are also within 2 miles (3 km).

What's nearby

  • Hudson River Park - 3 min walk - 0.3 km
  • City Winery - 3 min walk - 0.3 km
  • New York University - 10 min walk - 0.8 km
  • Washington Square Park - 11 min walk - 1.0 km
  • 5th Avenue - 14 min walk - 1.2 km

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Westville Hudson - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk
  • ‪Lindens - ‬3 min walk
  • ‪Kiko - ‬1 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk

About this property

Hotel Hugo

Family-friendly 4.5-star hotel near Chelsea Piers
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • High chair

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Hotel Hugo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 4 nights in Jan 2026

10/10 Excellent

Brian, Fayetteville

Stayed 2 nights in Dec 2025

10/10 Excellent

heath

Liked: Cleanliness, staff & service, amenities
Quiet location and fun rooftop bar with great views. Room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful roof top bar. Excellent location. Drivable. Street parking was available for us. The staff was lovely. Would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 3 nights in Oct 2025

10/10 Excellent

Chelsie

Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Disliked: Staff & service
I specifically selected a room based based upon the images on their website saying that the room had a view. It did not! We were on the third floor looking directly into the UPS building. The shower head didn't work and it was extremely noisy. When i complained they said they can arrange another room the next day. The second room was in the fifth floor and looked into a courtyard of another apartment building. Shower worked but the sink would not drain! If you advertise rooms with a view you have to deliver and Hotel Hugo did not!
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Stayed 2 nights in Nov 2025

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking into the hotel was a ice experience. The backdrop behind the front desk gives it character... good character and charm. The staff assistance was nice and professional. Elevators are always busy thanks to the rooftop and other amenities. The room was cozy, comfortable and clean. Bathroom was nice. We enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Small but typical nyc. Anthony with reservations went above and beyond. Hugo cafe food and Felix coffee was exceptional. Rooftop views are fab. Literally zero complaints.
Stayed 5 nights in Nov 2025

8/10 Good

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Cayanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, location, and room. Would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2025

8/10 Good

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and well located. Service at concierge excellent. The only disappointment was with the breakfast at the cafe next to the lobby where you are served coffee in a paper cup but are billed as if sitting in a fine cafe.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo De Castro, Santo Domingo

Stayed 5 nights in Oct 2025

10/10 Excellent

Talia

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Oct 2025

6/10 Okay

Sean

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Anton

Stayed 1 night in Oct 2025

4/10 Poor

Laurent

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Endmoor

Stayed 1 night in Oct 2025