Hyatt Place New York City/Times Square

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Fitness facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, City View

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(44 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(124 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.4 out of 10
Very good
(164 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Altair - ‬1 min walk
  • Scallywag's

About this property

Hyatt Place New York City/Times Square

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 520 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1703 out of 3419 reviews
Rating 8 - Good. 951 out of 3419 reviews
Rating 6 - Okay. 454 out of 3419 reviews
Rating 4 - Poor. 154 out of 3419 reviews
Rating 2 - Terrible. 157 out of 3419 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eufemia Encinares

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its accessible, good staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Franklin, Los Angeles

Stayed 6 nights in Oct 2025

10/10 Excellent

Franklin, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was helpful from beginning to end. I will only write one example since it is the one that remained after my first experience in New York. During my first day, a pigeon had relieved itself on my hoodie. I asked one of the female staff members about what the hotel would charge to clean my hoodie. Instead, she recommended a laundromat that was across the street. She not only saved me time but she saved me money. On top of all of that, she answered all my questions regarding what to expect throughout the week since it was the week leading up to the New York City Marathon.
Stayed 6 nights in Oct 2025

10/10 Excellent

Farhad

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in the heart of the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Boitshepelo

Travelled with group
The room was neat and clean and the staff was friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Rogelio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is in a good location, walking distance to time Square and easy access to the subway. You have a 7-11 at one end of the block and on the other side a good organic coffee service market. Cleaning is upon request, front desk personal are helpful and friendly.The hotel is a little bit pricey for their standard rooms.
Stayed 5 nights in Oct 2025

4/10 Poor

Imran Beig

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is the first time I am staying in Hayatt, I imagined this hotel in my high grade but the reality is opposite to it. Heavy noises from AC which not allowed us sleep quietly, no lock in bathroom room always have to guard when someone is inside, not working refrigerator, when taking shower all water came out of shower room and had clean manually with towels. After many complaints none of the issues were fixed. Very worst experience and not worth for spending such money, not even near to 2 star hotel. Very bad experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julio, mcleanville

Stayed 2 nights in Aug 2025

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Esmeralda

Stayed 5 nights in Sep 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Blanca

Stayed 3 nights in Oct 2025

6/10 Okay

Olga

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

No blanket…

It was room for 3. Saga bed was very uncomfortable and didn’t have any blankets. Every 3 days we been asking for blankets, but never get them. Very small room for 3 people. Mostly when sofa was turned to bed. Very small wardrobe and no any shelf’s for clothes and even for laggage. Breakfast was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aniya

Travelled with family
Easy check in and the staff was very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Very nice breakfast, although it lacked sweet options. One bad thing: we were on the last (26th) floor, and the noise at nighttime coming from within the hotel was unbearable (eg. Air conditioning - also when turned off-, other rooms, etc). No noise from outside. But we could only sleep with earplugs.
Stayed 6 nights in Sep 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Amélie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast was a great bonus. Selection was good and food was tasty. Rooms are small, but that's to expected. Overall, would recommend.
Stayed 2 nights in Sep 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Morghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Sheila

Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025