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Sheraton New York Times Square Hotel

4.0 star property
Hotel near Broadway in New York

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Photo gallery for Sheraton New York Times Square Hotel

Exterior
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, pay movies
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Place, Broadway Theatre
    ‪1 min walk‬
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(241 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(149 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(464 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(196 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(48 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(28 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hampton Inn New York Times Square

Manhattan
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 4,647 reviews
The price is CA $178
CA $209 total
includes taxes & fees
Feb 8 - Feb 9
Hampton Inn New York Times Square

About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Central Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway Theatre - 1 min walk - 0.0 km
  • Broadway - 1 min walk - 0.1 km
  • Radio City Music Hall - 5 min walk - 0.4 km
  • Times Square - 5 min walk - 0.4 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪Venchi - ‬1 min walk
  • ‪810 Deli & Cafe - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

Hotel near Broadway in New York
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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3.9 out of 5, Good, 6,486 reviews
The price is CA $174
CA $253 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2342 out of 6437 reviews
Rating 8 - Good. 1421 out of 6437 reviews
Rating 6 - Okay. 1206 out of 6437 reviews
Rating 4 - Poor. 705 out of 6437 reviews
Rating 2 - Terrible. 763 out of 6437 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jason Elijah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel because of it's proximity to Times Square and other New York attractions. The location was perfect! Short, enjoyable walks to nearly everything. The hotel check in was a bit of a nightmare because of the long line, but the staff was super friendly and helpful. Hotel was nice but starting to age a bit. Overall...good experience and would stay again
Stayed 3 nights in Jan 2026

8/10 Good

Sylvia Santos

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was the long line for check in.
Stayed 3 nights in Jan 2026

2/10 Terrible

Monica, Beavercreek

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was too small. The heat did not work it was blowing out cool air. The water pressure in the shower was horrible. It was so much trash on the right side of hotel. The hotel was overcrowded!!!
Stayed 3 nights in Dec 2025

2/10 Terrible

Monica, Beavercreek

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heat did not work in the room. The hotel room was way too small for 2 people. The room was outdated. Staff was friendly in the restaurant
Stayed 3 nights in Dec 2025

10/10 Excellent

GLENN, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent
Stayed 1 night in Dec 2025

10/10 Excellent

MICHELE, BELOIT

Liked: Cleanliness, amenities, property conditions & facilities
Our room was so clean and comfortable! The staff were friendly and helpful- we ate at the Hudson Market and the night bar. We loved the location to Rockefeller Center and Times Square. The elevators were a bit congested and it took some time to get up and down to our room during busy times. But we would stay there again!
Stayed 3 nights in Dec 2025

2/10 Terrible

SHANNON, Kenneth City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst hotel I have ever stayed in in my life and I’ve stayed in a lot of hotels. We had no hot water for the entire four days we were there. They never offered to move us to a room with hot water. It was freezing in New York City and we had to take cold showers every day. You could not get on the elevators they overbooked that hotel. I will never stay at a hotel that big again ever.
Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was small and had no face cloths but it was a place to sleep. The door man was the BEST ever- he was so helpful and always watched out for us and made sure we knew where we were going. The location for us was perfect!
Stayed 3 nights in Dec 2025

8/10 Good

Kurt

Stayed 2 nights in Dec 2025

10/10 Excellent

Van

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Vanessa Lynn

Stayed 3 nights in Dec 2025

4/10 Poor

Aaron

Travelled with family
Disliked: Amenities
It took 1.5 hours to check in, due to hundreds of people attempting to check in while only having 5 pr 6 check in desks. After finally checking in, it took another 30 monutes to get on an elevator due to the insane nimber of people trying to get on the 3 working elevators. Even after getting to.your room, getting back downstairs takes 15-20 minutes due to the disastrous elevator situation.
Stayed 2 nights in Dec 2025

8/10 Good

Pam, BIG RAPIDS

Stayed 2 nights in Dec 2025

6/10 Okay

Pam, BIG RAPIDS

Travelled with partner
Liked: Cleanliness
The room was alright, elevator horrible, staff were friendly. No follow through on request for coffee cups(was none in room) the 2 days we were there. No restaurants on site or microwave. Definitely not what I expected for the price paid
Stayed 2 nights in Dec 2025

6/10 Okay

Jill

Travelled with family
Disliked: Property conditions & facilities
Room need an update and smaller even for a NYC hotel. The double beds seemed a bit smaller then a normal double bed and the pillows where terrible. The most have been many years past normal use. Elevators where not working well and wait time on average was 10 minutes. Yes, I know around Christmas the hotels are busy, but 8 plus elevators banks and 10 minutes to go up or down is stupid.
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa Lynn

Stayed 4 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Room was clean and nice, no complaints. cleaning staff very pleasant . Three stars for Check-in line so LONG…..nearly out the door! All day and night the line was long! Also….Elevator wait time was horrible! We ended up using the stairs a few times so we didn’t miss our dinner reservations. The $35 added surcharge to be used at hotel for food, bar, or Starbucks is a JOKE! Long Starbucks line and only waited because we had to unless we’d be out $35!!!!! Do better Sheraton!
Stayed 1 night in Nov 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was clean. Food was great. Only thing the elevators seem to take a long time to arrive but other than that. A wonderful stay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Nashone

Liked: Staff & service
It’s unfortunate to report the property upkeep (maintenance) is in poor conditions. During my first night my room hot water - shower was not working and after the engineer inspected it was noted that the mixing value needed to be replaced. I was offered a room switch at 3a.m . After 1 1/2 hours of waiting, Yet the manager was very pleasant considering the circumstances and just when I thought things could not get worse, it did. The 2nd night upon return from the 2025 Macy’s Parade ( 42 degree) outside and settling into a new room the heat was not working, the engineer shared, after changing a dirty filter the blower was not working. After 2 long days of terrible conditions and congressional hearing with the Sheraton Staffing team, I’m simply exhausted.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lorenza

Stayed 4 nights in Nov 2025

2/10 Terrible

Irina

Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 4 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Carla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! This was our anniversary and we made a reservation for a king bed and they give us a two double beds (more like a twin xl). The staff were arrogant and the room conditions were deprobable, really thin pillows, the air conditioning didn’t work, the bathroom you can see the mold under the sink. Horrible! DO NOT RECOMMEND!!
Stayed 3 nights in Nov 2025

6/10 Okay

Stacy, Davenport

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
needs remodeling
Stayed 3 nights in Oct 2025