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Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy

3.5 star property
3.5-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy

Lounge
Restaurant
Lounge
View from property
Individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
37 West 24th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Double Beds

Individually decorated, individually furnished, desk

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Individually decorated, individually furnished, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View

Individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

Individually decorated, individually furnished, desk

Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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CA $473 total
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About the area

New York

Manhattan stay.Your stay at this Manhattan hotel places you within 2 miles (3 km) of Madison Square Garden and Broadway. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Museum of Sex - 3 min walk - 0.3 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 10 min walk - 0.8 km

Getting around

  • New York 23rd St. Station - 3 min walk
  • 23 St. Station (5th Av.) - 4 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Maman - ‬4 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Tacombi - ‬3 min walk
  • ‪Hole In The Wall - ‬1 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy

3.5-star hotel near Madison Square Garden
As a guest of Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy, you'll find a fitness center, concierge services, and complimentary use of a nearby fitness facility. Public spaces have free WiFi.

This 3.5-star New York hotel is smoke free.

  • 81 guestrooms or units
  • Concierge
  • Elevator
  • No smoking on site
Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy offers 81 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 40-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.

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Property amenities

Activities nearby

  • Gym (free guest access)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Sonder Henri on 24
Sonder by Marriott Bonvoy Henri on 24 Apartments Chelsea Hotel

Reviews

Henri on 24 Hotel Chelsea, Sonder by Marriott Bonvoy Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 337 reviews
Rating 8 - Good. 81 out of 337 reviews
Rating 6 - Okay. 36 out of 337 reviews
Rating 4 - Poor. 29 out of 337 reviews
Rating 2 - Terrible. 23 out of 337 reviews

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our shower was flooding, we let the front desk know. We had to always ask for towels and get our own soap and toilet paper
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great hotel with helpful staff, and nice restaurant adjacent with yummy breakfast. Loved the location too!
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. smaller rooms, but that didnt bother me.
Stayed 6 nights in Aug 2025

10/10 Excellent

Aldo Vidal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

4/10 Poor

Tara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
room not ready at 4 but I was still charged full price. front desk "staff" ignores the guests - literally ignores them. hotel app stopped working and was a nightmare. had to call a service number that I could not access without the app. the lack of service ruined the experience
Stayed 2 nights in Aug 2025

8/10 Good

Seungryung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel in great location

The location of this hotel is great and we enjoyed our stay. The room was nice, and the bed was very comfortable. Using the Sonder app for check-in and as a key was helpful. There were a few issues with the bathroom: the shower door didn't really close well so often leaked water onto the floor, there were a couple of hairs in the bathroom, and one morning there was no hot water. Outside of those issues we were very happy with the stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

taylor

Travelled with partner
Beware of scamming! We booked this hotel via Expedia and paid in full prior to arrival. When arriving, staff were rudely on their phones and we waited minutes before they acknowledged us standing at the desk waiting to check in. They asked for a damage deposit which we were happy to pay but tried to charge us the full amount of our stay again. After challenging this and highlighting their policy, it was reduced to $150, which was taken rather than held. We went to our room which was fairly basic but ideal for the stay and in a good location, hence why the 2 stars was given. When leaving, we were told the amount would be refunded in 7–10 days, we waited 20 days with no refund. I emailed the hotel who claimed it had been refunded to a card number which wasn’t ours but was advised it was refunded to Expedia. Expedia confirmed otherwise and contacted the hotel who told Expedia they hadn’t refunded the money yet. We were told to call the hotel and after hours on hold, was told this was on hold with our bank and we should contact our bank. After contacting the bank, they advised this was not the case. We had to call the hotel again and were this time told they can see the deposit hasn’t been returned to us and they will look into this and call us back same day which didn’t happen. Eventually, after the 6th contact, threatening legal action, we received the deposit back, 5 weeks after checking out. Due to this, we won’t be using Sonder again and would warn anyone about this.
Stayed 5 nights in May 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Debra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2025

10/10 Excellent

EUGENE M, Brooklyn

Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good location and clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Kim

Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were a bit too soft. But room was clean and nice. Food at hotel was great. Overall I would stay there again!
Stayed 1 night in Jul 2025

8/10 Good

Zygmunt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

8/10 Good

Elizabeth

Stayed 1 night in Jul 2025

4/10 Poor

Genette

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a good location, however the rooms are loud and let a lot of light in. We asked for an extra pillow and blanket, which they couldn't accommodate. After a flight cancelation, I asked for help checking-in and the gentleman at the desk said u needed to complete it all by myself on my phone. The hotel itself is decent at best, with literally zero options for service or help... and very expensive. Would not recommend.
Stayed 1 night in Jul 2025

8/10 Good

Armin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay and Location!

The room was nicely decorated, clean, and modern. The place feesThe location is fantastic, a couple of blocks from the Subway and with lots of shops and stores around. People at the lobby were super friendly and helpful. I would definitely stay there again.
Stayed 9 nights in Jul 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All the rooms temperatures unreliable and it was was humid, there was no dehumidifier or anything to be done about Also frequent uncontrollable
Stayed 15 nights in Jul 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Teresa

Stayed 5 nights in Jul 2025

8/10 Good

Andrew

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025