Avis The Shelburne Sonesta New York

Cyrille, it seems you had some mixed experiences. Finding parking can be challenging, and we understand the inconvenience you faced. We're working on enriching our onsite amenities, and our new restaurant is due to open in March 2024, followed by the Rooftop in June 2024, which we anticipate will greatly enhance guest experiences. It's encouraging to hear that you found your room to be clean and comfortable. We value your feedback and hope you give us another chance to meet your expectations fully in the future.

Linda, thank you for taking the time to rate your stay. We understand that various amenities can affect the satisfaction of your visit. In terms of breakfast, allow us to share that our new dining establishment will begin operations in March 2024, closely followed by the opening of our Rooftop in June of the same year. We hope these additions will further enhance your future experiences at The Shelburne Sonesta New York.

Marc-Hubert, c'est merveilleux d'entendre parler de votre belle expérience au Shelburne Sonesta New York. Nous apprécions vos commentaires sur notre emplacement central au cœur de New York. Nous sommes également ravis de vous annoncer que notre nouveau restaurant devrait ouvrir ses portes en mars 2024, suivi de notre Rooftop en juin 2024. Nous espérons que ces ajouts amélioreront vos futurs séjours chez nous. Merci pour votre avis et au plaisir de vous accueillir à nouveau bientôt.

Jean, c'est fantastique de savoir que votre séjour au Shelburne Sonesta New York a été agréable. Nous apprécions vos compliments sur notre propriété propre ainsi que sur la gentillesse et le professionnalisme des membres de notre équipe. Merci d'avoir partagé votre expérience et nous espérons vous revoir bientôt.

We appreciate the feedback, Carla.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Valérie, thank you for choosing to stay at The Shelburne Sonesta New York. We're thrilled to learn that your stay was delightful. We look forward to welcoming you back in the future!

Jessica,We are delighted to hear that you had a positive experience interacting with our staff at The Shelburne Sonesta New York. Our team always aims to provide prompt and friendly service, meeting guest requests with utmost professionalism. Your comments acknowledge their hard work, making us incredibly proud of the service we provide.We are thrilled to know that you found our lobby appealing - creating a welcoming atmosphere for guests is pivotal to us. We understand that location can greatly enhance your stay, and we're glad that our prime spot in Manhattan contributed positively to your visit, implying the proximity of numerous attractions and accessibility to various modes of transport was suitable for your needs. However, we apologize for any disappointment you experienced concerning the condition of your accommodations. Your feedback suggests that there is room for improvement in the upkeep of our rooms, despite the renovations conducted over the past years. We take such comments very seriously as it is with feedback like yours that we can continue to improve the quality of our services.In relation to your mention of the bathroom and the small kitchenette in your hotel room, rest assured your feedback will be taken into consideration as we carry forward periodic renovations and maintenance of our rooms. Our goal is to provide an ambiance that is modern yet exudes a home-away-from-home comfort, so we regret if we fell short of your expectations in this regard. While it's reassuring to know this issue didn't significantly affect your overall stay, we apologize if it caused you any inconvenience. We truly appreciate your graciousness and understanding.We sincerely hope we will have another opportunity to welcome you back to The Shelburne Sonesta New York, where we will strive to not only meet but surpass your expectations.

Thank you for the great rating, Myriam!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Shelburne Sonesta New York! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Thanks for the wonderful review, Melanie!We're thrilled you had such a fantastic stay at The Shelburne Sonesta New York! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

Thanks for the wonderful review, Judith!We're thrilled you had such a fantastic stay at The Shelburne Sonesta New York! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!