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Tuscany by LuxUrban

3.0 star property
Boutique hotel near Grand Central Terminal

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Photo gallery for Tuscany by LuxUrban

Fitness facility
Property video
2-Bedroom Luxury Penthouse Apartment
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
120 E 39th Street,, Between Lexington Avenue, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for 2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Mobility Accessible Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Mobility Accessible Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Comfort Room

1 King Bed Comfort Room

1 King Bed Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Luxury Penthouse Apartment

2-Bedroom Luxury Penthouse Apartment

2-Bedroom Luxury Penthouse Apartment

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Corner Room

1 King Bed Corner Room

1 King Bed Corner Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Deluxe Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Loft Suite

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Loft Suite

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Grand Central Terminal and 5th Avenue, both within a 5-minute walk. Empire State Building and Bryant Park are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Broadway - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • Grand Central - 42 St. Station - 3 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Tartinery Café - Bar | Park Ave - ‬2 min walk
  • ‪Park Avenue Tavern - ‬1 min walk
  • ‪Momosan Ramen & Sake - ‬1 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Tuscany by LuxUrban

Boutique hotel near Grand Central Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A nightclub, a fitness center, and a vending machine are also featured at the boutique Tuscany by LuxUrban.

This New York hotel is smoke free.

  • 124 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1928
  • Nightclub
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Tuscany by LuxUrban offers 124 accommodations with laptop-compatible safes and irons/ironing boards. 47-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 350 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Property is also known as

Tuscany by LuxUrban Hotel
Tuscany Hotel by LuxUrban
Tuscany by LuxUrban New York
The Tuscany Powered by LuxUrban
Tuscany by LuxUrban Hotel New York
The Tuscany A St Giles Signature Hotel
Tuscany by LuxUrban Trademark Collection by Wyndham

Tuscany by LuxUrban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1011 reviews
Rating 8 - Good. 289 out of 1011 reviews
Rating 6 - Okay. 148 out of 1011 reviews
Rating 4 - Poor. 76 out of 1011 reviews
Rating 2 - Terrible. 65 out of 1011 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Will

Liked: Cleanliness, staff & service
Location can’t be beat.
Stayed 3 nights in Jul 2025

2/10 Terrible

karen, coggeshall

Stayed 5 nights in May 2025

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location near Grand Central Terminal and many sights. The room seemed light on amenities .. no coffee maker, only one drinking cup in the room and it was a paper coffee cup (one cup for the entire stay). Front desk service was uneven, with only one person able to issue room keys ... if she was away, you had to wait.
Stayed 4 nights in May 2025

6/10 Okay

Marshall

Stayed 4 nights in May 2025

4/10 Poor

Santiago

Travelled with family
Liked: Staff & service
Our first room had a broken ac, we returned to our room late at night and were not given another room until the next day. They did prop open a window but it did not fix the issue of the room being around 80-85 degrees. I’ve reached out to the manager for a resolution.
Stayed 1 night in May 2025

2/10 Terrible

Kavita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The condition of this hotel was entirely unaccepta

The condition of this hotel was entirely unacceptable, and I was forced to leave within two hours of check-in due to serious cleanliness and maintenance concerns that made it impossible to stay. The most alarming issue was the unclean and unsanitary condition of the bed. There were visible hairs on the bedsheets and stains inside the comforter, clearly indicating the bedding had not been changed from the prior guest. This alone is grounds for immediate rejection of a hotel room, but the problems did not end there.
Stayed 2 nights in Apr 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel in the Murray Hill neighborhood which is where we wanted to stay.
Stayed 3 nights in Mar 2025

8/10 Good

Jobim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Spacious, Unique, Convenient

One night stay, big, clean room, comfy bed, but TV remote didn’t work, furniture could use an updatte and not many options for charging devices. Convenient to everything. I'd visit again.
Stayed 1 night in Apr 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Melanie, Portland

Liked: Cleanliness, staff & service
Such a great price for a convenient location. Friendly staff, great big room with comfortable bed. Easy access to the subway and Broadway shows.
Stayed 3 nights in Jan 2025

6/10 Okay

Brandon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room had decent views and was nice enough. It didn't have any hand soap in the bathroom and we were told it was "on back order". The bed was pretty comfy. The rest of the hotel had a smell to it though, as if there was a restaurant inside every hallway and elevator. Ok stay overall
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was excellent..Close to subway.
Stayed 4 nights in Apr 2025

10/10 Excellent

JOANNE BYRNE THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for what I needed Room bigger than expected
Stayed 5 nights in Apr 2025

10/10 Excellent

Reshma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuscany was very quiet,there a beautiful view of the empire state byilding from my room. No bugs around, and the room was cleaned everyday. Great location if you want to use the subway a lot. Our bed felt very soft tho,as if it needed a new mattress but overall it was a great experience
Stayed 5 nights in Apr 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay Large rooms convenient locations no problems at all Thanks
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Apr 2025

4/10 Poor

robin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I HAVE BEEN STAYING AT THE TUSCANY FOR 25 YEARS. THIS WAS MY FIRSAT STAY AS LUXURBAN. THEY WERE NOT PREPARED TO BE OPEN. THERE WERE NO CUPS IN THE ROOM. WHEN I ASKED FOR ONE THEY SAID NO, THEY DIDN'T HAVE ANY????? THERE WAS NO PHONE IN THE ROOM. WHEN I TOLD THEM AT THE FRONT DESK THEY SAID " YEAH, WE KNOW, THE PHONES DON'T WORK YET". THE FRONT DESK STAFF WAS DRESSED IN SWEATS AND THEY WERE TOTALLY DISINTERESTED IN BEING THERE. THEY WERE RUDE, DISMISSIVE, AND COULD CARE LESS ABOUT THEIR JOBS OR THE GUESTS. THERE WAS MOLD ON THE CEILING IN THE SHOWER AND THE LOCK ON THE DOOR DID NOT WORK! AND I WAS PAYING FOR A SUITE!!!!! AFTER ALL THESE YEARS IT APPEARS TO BE TIME TO FIND A NEW HOTEL.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close enough to walk everywhere. If we needed to take the subway the grand central was 5 minutes away. We would always come back to a clean room with fresh towels
Stayed 5 nights in Apr 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Samantha

Stayed 4 nights in Apr 2025

10/10 Excellent

Fatima-Zahrae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice except that they charged me $3 for leaving my bag at the reception because I had to check out very early in the morning to make it to my meeting.
Stayed 1 night in Apr 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a view of the Chrysler building, although the windows were very dirty so couldn’t get a photo. Despite hanging towels up, they were replaced every day but not the full compliment of a large and small towel per person, so by the last day we had a hand towel each to shower with! The bed was really comfortable and the area is more peaceful than nearer to Times Square. Reception were really helpful, providing items when asked for and stored our bags for free on the last day. This hotel would be great for couples/friends, not young children due to having to walk several blocks to nearest subway station. Would stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer Elaine

Stayed 7 nights in Apr 2025

6/10 Okay

Cameron

Liked: Cleanliness, staff & service
Disliked: Amenities
They had no soap due to back order the first 2 nights of my stay, only provided one small tube of shampoo. Otherwise okay property with large room but likely won’t return
Stayed 3 nights in Apr 2025

2/10 Terrible

Isabelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even basic amenities.

This used to be one of my favorite hotels. It’s not fancy but the space is amazing so makes up for lack of full service hotel. This time however, I couldn’t get soap. Soap! It’s such a basic amenity and they couldn’t help me the entire stay. The staff was kind and apologized but this is just not acceptable anymore.
Stayed 2 nights in Apr 2025