Best Western Plus Apollo Hotel Newcastle

4.5 star property
4.5-star luxury hotel near Westfield Kotara

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Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Lobby
Outdoor pool, pool umbrellas
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪9 min walk‬
  • Place, Westfield Kotara
    ‪2 min drive‬
  • Place, Blackbutt Reserve
    ‪3 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 3

Superior Room

  • Sleeps 3

Executive King Room

  • Sleeps 2

King Spa Suite

  • Sleeps 2

Honeymoon Suite

  • Sleeps 3

Family Room

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(120 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2

Standard King Room With Balcony-Non-Smoking

  • Sleeps 2

About the area

Newcastle

Charlestown stay.Your stay at this Charlestown hotel places you within 3 miles (5 km) of Westfield Kotara and Blackbutt Reserve. Also, Dudley Beach is within 3 miles (5 km) and John Hunter Hospital is within 6 miles (10 km).

What's nearby

  • Charlestown Square - 9 min walk - 0.8 km
  • Glenrock State Conervation - 2 min drive - 2.0 km
  • Westfield Kotara - 2 min drive - 2.0 km
  • Twin Creeks Reserve - 3 min drive - 2.3 km
  • Blackbutt Reserve - 3 min drive - 2.3 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Vistana Malaysia Restaurant - ‬12 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Boost Juice - ‬13 min walk
  • ‪Nando's - ‬13 min walk
  • ‪In Forno - ‬11 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star luxury hotel near Westfield Kotara
Best Western Plus Apollo Hotel Newcastle offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Apollo Hotel Newcastle. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including weddings) are allowed on site.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

David, LIVINGSTON

Travelled with partner
Liked: Staff & service
Turned up after long day driving and after lugging all luggage to room found there was no towels what so ever not even a face cloth so instead of just getting towels brought to room they moved us 3 floors up where there was a room ready with towels . Clearly just an error but made my mind up early on would not use hotel again .
Stayed 2 nights in Sep 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have plenty of parking and EV chargers
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have EV chargers, though only found out on the 4th stay
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm travelling for work. There is lots of space in the room and I can easily work in there. Everything is modern & clean. The bed is comfortable. The staff are friendly and professional. I've stayed there multiple times and will go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely wonderful. Room was spacious. Shower was good. Easy parking. Would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Linton

Disliked: Property conditions & facilities
Blind broken in the main bedroom, couldn’t close for privacy. Wire screen door also wouldn’t lock.
Stayed 1 night in Sep 2025

4/10 Poor

Tarni

Liked: Staff & service
Average room facilities noisy people upstairs kept me awake complained to staff around 11.30pm and nothing was done about it hopefully my next stay is better. The food was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free EV charger. My toilet was not cleaned on arrival. The bed was sinking eith the coils of mattress damaged. 2nd stay im experiencing this
Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service and location.
Stayed 5 nights in Aug 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service, room comfort

It was a dark and windy night

A very windy night, the fly wire door wouldn’t lock and it kept banging all night. As a result I had a very bad night, but apart from that no complaints.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a night and loved the place. It was clean, fresh looking, the staff were wonderful and the room was spacious and comfortable. Would recommend to anyone!
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Imogen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, hotel was quiet and the restaurant was great. Will be back!
Stayed 2 nights in Aug 2025

2/10 Terrible

Chris

Stayed 3 nights in Aug 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the best beds I have encountered.
Stayed 1 night in Aug 2025

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in
Stayed 1 night in Aug 2025

8/10 Good

PETER

Stayed 7 nights in Aug 2025

10/10 Excellent

katie

Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

brett

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was lovely the bed was one of the best i have had in a hotel and the staff were excellent would 100% recommend to anyone
Stayed 2 nights in Jul 2025