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Best Western New Kent Hotel

3.0 star property
3-star hotel near St. James' Park

Choose dates to view prices

Photo gallery for Best Western New Kent Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Northumbria University
    ‪3 min drive‬
  • Place, University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • Place, St. James' Park
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Newcastle-upon-Tyne

Heart of Newcastle-upon-Tyne.Within a 15-minute walk of this Jesmond hotel, you'll find Jesmond Dene Park and Jesmond Cricket Ground. Exhibition Park and University of Newcastle-upon-Tyne are also within 2 miles (3 km).

What's nearby

  • Freeman Hospital - 17 min walk - 1.5 km
  • Northumbria University - 3 min drive - 2.0 km
  • University of Newcastle-upon-Tyne - 3 min drive - 2.0 km
  • Quayside - 4 min drive - 3.6 km
  • St. James' Park - 4 min drive - 2.9 km

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪The Lonsdale - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

3-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Reviews

Best Western New Kent Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 468 reviews
Rating 8 - Good. 215 out of 468 reviews
Rating 6 - Okay. 67 out of 468 reviews
Rating 4 - Poor. 20 out of 468 reviews
Rating 2 - Terrible. 7 out of 468 reviews

Reviews

10/10 Excellent

Mrs M

Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Travelled with partner
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really tired inside, sink was grimy and shower was falling down. There is ‘liquid soap’ in the shower but no shampoo or conditioner etc. the staff were absolutely lovely. The room was grim to be honest, but if you want a cheap room to get your head down, it’s okay. Just remember your toiletries!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gorajala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice clean room.
Stayed 2 nights in Apr 2025

8/10 Good

Khulood

Business traveller
Liked: Cleanliness, staff & service
Well welcoming. Staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Overnight

Very pleasant stay.
Stayed 1 night in Apr 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Apr 2025

10/10 Excellent

Mrs S F

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous team, great location for drinks and a meal as so many options on Osborn Road. Thanks for accommodating us with a late breakfast after parkrun. Staff couldn’t have been anymore friendlier and welcoming. Indian Restaurant is amazing. Would highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Cheap and Cheerful

The reception staff were friendly, courteous and helpful. The hotel itself was tired. Decor was drab. Bedroom was sufficient for stay. Breakfast menu limited, items advertised not available. Price reflects the stay.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Very clean room. Dining room for breakfast was lovely, spacious and breakfast was very good. Check in and out was efficient. Staff very nice and friendly. Only negative was disturbance from other occupants on my floor until 4am. Very little soundproofing and didn’t feel secure due to old ill fitting doors.
Stayed 2 nights in Feb 2025