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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
4-star hotel near Sunderland Empire

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Restaurant
Point of interest
Interior
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Sunderland

City center stay.Within a 10-minute walk of this Sunderland City Centre hotel, you'll find Sunderland Empire and University of Sunderland. Stadium of Light is within 2 miles (3 km) and Gateshead Millennium Bridge is within 12 miles (20 km).

What's nearby

  • University of Sunderland - 4 min walk - 0.4 km
  • Sunderland Empire - 6 min walk - 0.5 km
  • Mowbray Park - 7 min walk - 0.7 km
  • Sunderland Museum - 9 min walk - 0.8 km
  • Stadium of Light - 10 min walk - 0.9 km

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Keel Tavern - ‬1 min walk
  • ‪Greggs - ‬5 min walk
  • ‪The Engine Room - ‬2 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

4-star hotel near Sunderland Empire
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. The business-friendly Holiday Inn Sunderland – City Centre by IHG also features a fitness center, a front-desk safe, and an elevator.

This 4-star Sunderland hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

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Bar (on property)
Hilton Garden Inn Sunderland
Sunderland
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $95
CA $115 total
includes taxes & fees
May 10 - May 11
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 438 reviews
Rating 8 - Good. 81 out of 438 reviews
Rating 6 - Okay. 26 out of 438 reviews
Rating 4 - Poor. 5 out of 438 reviews
Rating 2 - Terrible. 11 out of 438 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Staff members were all fantastic. Exceptional customer service was provided.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, very friendly staff. Special mention to Shunom on the front desk, friendly, helpful and always smiling, and not forgetting the Housekeeping Ladies.
Stayed 7 nights in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy rooms, cleaned daily. Breakfast was a buffet style and decent quality
Stayed 4 nights in Jan 2026

8/10 Good

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good sized, clean rooms.
Stayed 1 night in Dec 2025

8/10 Good

Jane

Stayed 1 night in Sep 2025

10/10 Excellent

Qiwen

Stayed 1 night in Jan 2026

8/10 Good

Ken

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, and a lovely breakfast. Would happily stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything fine,all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless and tidy
Stayed 1 night in Dec 2025

4/10 Poor

Basant

Disliked: Amenities
No drinking water! We arrived on Christmas Day… all shops closed No water provided in room! And when I asked for water staff refused… only on purchase! Charged us 6 quid for 660ml water! That’s a joke! Extremely inconvenient and inefficient
Charged us 6£ for those 330ml bottles of water ! All shops were closed! So we had no choice…. When I asked why no water in the room! Only premium rooms have water! Kidding me?
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

APOLLOS

Stayed 1 night in Dec 2025

10/10 Excellent

Sithandazile

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were friendly and very helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, quiet room in great location. Staff extremely friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Dec 2025

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service
Staff very helpful and nice clean room
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Arash

Stayed 1 night in Dec 2025

10/10 Excellent

Armstrong

Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, really friendly and helpful people. Room was as expected, all good.
Stayed 2 nights in Nov 2025