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Leonardo Hotel Newcastle

4.0 star property
4-star eco-certified hotel near St. James' Park

Choose dates to view prices

Photo gallery for Leonardo Hotel Newcastle

Lobby lounge
Meeting facility
Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Scotswood Road, Newcastle-upon-Tyne, England, NE1 4AD
  • Utilita Arena Newcastle
    ‪4 min walk‬
  • St. James' Park
    ‪13 min walk‬
  • Quayside
    ‪2 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

City center retreat .You'll be steps from Life Science Centre and within a 10-minute walk of Newcastle-upon-Tyne Discovery Museum with a stay at this Newcastle City Center hotel. O2 Academy Newcastle and Mill Volvo Tyne Theatre are also within half a mile (1 km).

What's nearby

  • Utilita Arena Newcastle - 4 min walk - 0.4 km
  • St. James' Park - 13 min walk - 1.2 km
  • The Glasshouse - 17 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 19 min walk - 1.6 km
  • Quayside - 2 min drive - 1.6 km

Getting around

  • Newcastle Central Station - 6 min walk
  • Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Dog & Parrot - ‬3 min walk
  • ‪360 Sky Lounge - ‬6 min walk
  • ‪Persia - ‬3 min walk
  • ‪The Yard - ‬1 min walk
  • ‪Lane7 - ‬3 min walk

About this property

Leonardo Hotel Newcastle

4-star eco-certified hotel near St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified Leonardo Hotel Newcastle. You'll have access to the health club at a partner property.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 274 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Leonardo Hotel Newcastle offers 274 accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Exterior

Leonardo Hotel Newcastle Quayside

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 1,006 reviews
The price is CA $82
CA $98 total
includes taxes & fees
Jun 29 - Jun 30
Leonardo Hotel Newcastle Quayside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 14.00 per night (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Inn Newcastle
Jurys Inn Newcastle Newcastle-upon-Tyne
Jurys Newcastle
Jurys Newcastle Newcastle-upon-Tyne
Newcastle Jurys
Newcastle Jurys Inn

Leonardo Hotel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1069 reviews
Rating 8 - Good. 300 out of 1069 reviews
Rating 6 - Okay. 147 out of 1069 reviews
Rating 4 - Poor. 87 out of 1069 reviews
Rating 2 - Terrible. 39 out of 1069 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 5 nights in Mar 2025

4/10 Poor

Yoana

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Alastair

Business traveller
Disliked: Staff & service, property conditions & facilities

Cheap and cheerless

10 minutes before even acknowledged when checking in. Heating not working. Two guests arrived whilst I was waiting to check in to say their heating wasn't working either. V tired condition overall. Inconvenience collars placed over shower gel to prevent you getting more than a tiny tiny tiny squirt - mean. V unimpressive shower. Comfortable enough bed. Door worked fine.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pretty good with unfortunate niggles

Pretty good overall. Breakfast especially good and room comfortable. Main downside was the bathroom which looked old and tatty especially the silicone sealant. Toilet constantly running. Sink tap constantly leaking from handle and occasionally making a loud vibrating noise which could also be heard coming from other rooms. Shower good though. But liquid soap and shampoo poor quality and nozzles don't screw properly into bottles and don't pump properly. No sound proofing against corridor noise (and there was plenty) and you had to make sure to push or pull the door behind you because it did not swing fully closed.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The Leonardo Hotel in Newcastle is disappointingly shabby, a far cry from the four-star luxury it claims to offer. Dust clings to surfaces like a stubborn guest, while the carpets—grubby and barely vacuumed—look as though they’ve not seen proper care in ages, leaving the whole place feeling worn and neglected. Assigning me a disabled room without asking felt like an oversight, only adding to the lackluster experience. A Premier Inn honestly provides a cleaner, more comfortable stay for less. Leonardo needs to invest in a serious deep clean and better upkeep to even approach the standard they advertise—until then, it’s a letdown worth skipping.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leslie

Disliked: Property conditions & facilities
2nd weekend in a row without hit water
Stayed 1 night in Feb 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Stayed 3 nights in Feb 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible experience

Shocking. Broken bed, threadbare carpet, rotten woodwork and no hot water for the whole stay. Staff tried and gave a discount but the whole experience was awful.
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Poor for a 4 star.

Rooms was very tired. Bathroom was old, no plug in the sink. Couldnt access the soap and due the the anti theft device. Hotel had no hot water throughout my stay so couldnt shower, it was freezing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Customer Service!

Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
poor lighting in the room also the shower was unusable as the pressure was so bad and wasnt hot enough
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location for The arena

Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal place for an overnight, just a 10 minute walk from central station. Staff were amazing, very welcoming and chatty. Room was comfortable, with a great bed.
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in guy was a little abrupt. Beared guy. Woke.up on the morning with a busy day a head of us to have no water. Couldn't shower, brush teeth and toilet was struggling to flush. Rang reception to the same abrupt guy who was on check in to tell me that everyone was trying to shower at the same time and the pressure was down as the pump can't take every one showing at the same time. This is not acceptable in a large hotel . I felt dirty not been able.to shower and freshen up and to add insult the woman on reception told me I could maybe go to a one gym.or local swimming baths to shower 🤔 it had spoilt our valentines stay not been able to shower
Stayed 1 night in Feb 2025

6/10 Okay

Graeme

Disliked: Staff & service
Aparently its perfectly acceptable for allowing shouting along the corridors and music coming from rooms at 0100! The staff at reception where enjoying a conversation together I dont think they even seen what I looked like - simply bare minimum communication and gave me the room key. I should have booked the cheaper hotel up the road! The shower pressure certainly seen better days. I will not recommend here.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 4 nights in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheerleading competition

Great hotel, very welcoming. Beds were extremely comfy! Best pillows ive ever had in a hotel. Very clean, definately stayed in worse hotels over the years. Would 100% return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mukesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025