Ratings based on 921 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
73% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Nightmare stay.

Posted Jan. 30, 2024 on Hotels
Terrible! Had to enter room from outdoors with no shelter from rain. It was an open, easy way for anyone from the street to approach your door. No security cameras even though was told there were "a lot of cameras". Yet when asked to show me one, they would not! I felt very uncomfortable and not safe. No dresser drawers. Only two small night stand drawers. No bathroom space for toiletries. Had to hang wash cloth and towels from door knob. Light switch stopped working. Had to stand on glass top coffee table to pull light chain to work lights. Room was always dark and cold feeling. Felt and looked like a very old place in need of renovation. Continental breakfast was a joke! Only sweet cakes and very limited adult cereal. Yogurt was a good thing. Bathroom light was an auto motion censor that you could not turn off! Too bright for getting up in the middle of night. Finally taped over it. Seemed to be very few guest. I only saw three over 5 days. Canceled the rest of my stay (9 days) and went up to Huntington Beach. I will never stay there again!
Comment from Hotel Management
Feb. 21, 2024 by Balboa Inn, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
4 out of 5
by A traveller from New York

Posted Jan. 19, 2024 on Expedia
Close to where I need to be, yet it is right on beach where I could unwind.
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn on the Sand on the Beach, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by A traveller

Amcpusa.com

Posted Jan. 8, 2024 on Hotels
Everything the staff, the views, the facilities, just a amazing experience, will repeat
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn on the Sand in Newport Beach, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
1 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by balboa inn, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by A traveller

Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Great little spot for a daycation wife loved it
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn , Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.
2 out of 5
by A traveller

Won’t be back ever again

Posted Jan. 2, 2024 on Hotels
This is the second time I stayed there. First time was excellent. This time not so much. I had both nights nearly free with my Hotels.com points and they tried to upsell me into a better room for $100 per night which I declined. So they stuck me in a room that looked like a storage room in the roof that only had one window that faced a wall. It had a funny odor like mildew. But I guess that’s what you get for free. When I arrived the first night, they offered to let me park my own car in the gated in private parking but the directions they gave me to get there were very off. I ended up driving down an alley that wasn’t even a road. The valet was as supported to guide me but after I tipped him $5 he wasn’t found. I won’t come back again to stay here because of the poor treatment I received.
Comment from Hotel Management
Feb. 21, 2024 by Balboa Inn, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Balboa Inn, Hotel Management
Thank you for staying with us at the Balboa Inn on the Sand in Newport Beach. We hope you enjoyed your stay with us. We look forward to seeing you again soon.