Ratings based on 3,586 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from ANCHORAGE
Posted Apr. 6, 2024
The view of the falls from the room is amazing.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Guest Services, Hotel Management
Dear John, Thank you for visiting Niagara Falls Marriott on the Falls and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Zach Guest Services
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Guest Services, Hotel Management
Dear Jalpan, Thank you for rating your stay at Niagara Falls Marriott on the Falls. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Zach Guest Services
by A traveller
Posted Jan. 31, 2024 on Expedia
The bedroom was great and the view was spectacular. The bed was very comfortable but the pillows were very large and uncomfortable - strongly recommend bringing your own. Our rain shower head was broken but the hand held shower worked. Otherwise great place to stay for a quick overnight!
Comment from Hotel Management
Feb. 1, 2024 by Guest Services, Hotel Management
Dear Anais, Thank you for choosing Niagara Falls Marriott on the Falls. We are glad you appreciated our comfortable rooms, beds, and the vivid views of the falls. Additionally, we appreciate all your comments, the positive as well as the things that would have enhanced your time with us. Thank you again, and we look forward to being your first choice every time you visit the area. Zach Guest Services
by A traveller
Posted Jan. 28, 2024 on Expedia
Great upscale hotel. Breathtaking view. Professional stuff.
Comment from Hotel Management
Jan. 29, 2024 by Guest Services, Hotel Management
Dear Julia, We recognize your time is valuable and appreciate the feedback you have provided for Niagara Falls Marriott on the Falls. We are glad our devoted associates exceeded your expectations and that you loved the energizing views of the falls. We will share your compliments with everyone. Thank you for your visit, and we look forward to welcoming you back soon. Zach Guest Services
by A traveller
Posted Jan. 28, 2024 on Expedia
Fire alarm went off from 2am - 4am and nothing was done to reimburse or credit for the inconvenience.
Comment from Hotel Management
Jan. 30, 2024 by Guest Services, Hotel Management
Dear Heather, Thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. We hope you will give us another opportunity to regain your trust the next time you are in the area.ZachGuest Services
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Guest Services, Hotel Management
Dear Ms. Aparecida, Thank you for your recent stay at the Niagara Falls Marriott on the Falls and for posting a generous rating of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest and look forward to serving you again on your next visit to the area. Zach Guest Services
by A traveller
Posted Jan. 27, 2024 on Expedia
The roo.s need to be renovated for the proce point
by A traveller
Posted Jan. 26, 2024 on Expedia
We had a great room with great views. Temperature controls good. Close to venue. Great food. Cozy beds. Highly recommend.
Comment from Hotel Management
Jan. 27, 2024 by Guest Services, Hotel Management
Dear Kimberley, Thank you for making Niagara Falls Marriott on the Falls your home away from home. We are glad our location perfectly suited your travel plans and that you enjoyed our comfortable beds and delicious food offerings. It is also great to know you were impressed with the energizing views of the falls from your room. Thank you once more, and we look forward to you choosing us again the next time you visit the area. Zach Guest Services
by A traveller
Posted Jan. 26, 2024 on Expedia
Good location.
Comment from Hotel Management
Mar. 13, 2024 by Guest Services, Hotel Management
Dear Bassem, Thank you for reviewing your recent stay at the Niagara Falls Marriott on the Falls. We are pleased you found our location to be perfect for your plans and that you had a great time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Zach Guest Services
