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Best Western Colonel Butler Inn

3.0 star property
3-star hotel near Shaw Festival Theatre

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Photo gallery for Best Western Colonel Butler Inn

Front of property - evening/night
Standard Room, 2 Double Beds, Non Smoking
Sports bar
Lobby
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Lincoln & Welland Regimental Museum
    ‪3 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪19 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the area

Niagara-on-the-Lake

Old Town Historic District stay.Within a 15-minute walk of this Old Town Historic District hotel, you'll find Niagara River Gorge and Lake Ontario. Museum of the Paranormal and Royal George Theatre are also within 2 miles (3 km).

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.3 km
  • Royal George Theatre - 15 min walk - 1.3 km
  • Jackson-Triggs Winery - 16 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.7 km
  • Shaw Festival Theatre - 2 min drive - 1.8 km

Getting around

  • St. Catharines Station - 23 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 69 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive

About this property

Best Western Colonel Butler Inn

3-star hotel near Shaw Festival Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A fitness center, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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4.7 out of 5, Exceptional, 1,771 reviews
The price is CA $141
CA $166 total
includes taxes & fees
Mar 8 - Mar 9
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Property amenities

Family friendly

  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 616 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katja

Stayed 1 night in Nov 2025

10/10 Excellent

Barb

Stayed 2 nights in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: quiet, nice workout space, clean, friendly staff, free parking Cons: tv reception poor, no shuttle to Main St shopping/dining area....its a good mile walk, which we liked, but not everyone could do that and parking is expensive in town.
Stayed 2 nights in Nov 2025

8/10 Good

Alfred

Stayed 2 nights in Nov 2025

10/10 Excellent

Zorica, Etobicoke

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and next door to a sports bar with good food.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast and lots of parking. The Christmas decorations were well done too.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent propert
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Check in was quick and easy. Room was clean and spacious. An in room microwave would have been nice and some meat at breakfast would have added value. Overall, a very pleasant experience !
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie, KELOWNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel as a very affordable place to stay in Niagara on the Lake, easy walk to the main street and a couple of good eating options close by. Friendly staff, the room was as described and had nice crisp white sheets and a comfy bed, free continental breakfast was plentiful and the breakfast room was well set up and spotlessly clean. The hotel kindly let us park our car for the day in their carpark, while we were out wine tasting on the day we arrived.
Stayed 1 night in Nov 2025

6/10 Okay

Todd

Travelled with family
Be careful to not get the room near the kitchen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely. Very helpful and courteous staff. A good option for Niagara wine country.
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, spotlessly clean, very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady who works the breakfast is super nice and a good cook.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was lovely and very clean. Staff very helpful
Stayed 1 night in Nov 2025

8/10 Good

Vic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, clean space, nice building
Stayed 3 nights in Oct 2025

4/10 Poor

Catherine, Mississauaga

Travelled with family, Business traveller
Old over priced for the room breakfast and coffee in the morning was sub standard.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff. Clean quiet rooms. Very pleasant walk todowntown Old Town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great rooms and great location. The cookies were an amazing bonus too!
Stayed 1 night in Oct 2025

8/10 Good

David, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very nice people. Kind and helpful. The room and bathroom were very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Very clean room. Breakfast was very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and the place was super clean.
Stayed 2 nights in Oct 2025